ForexQ.com
ForexQ.com
According to its official website, Charter Savings Bank is a retail savings bank offering UK customers savings accounts, Cash ISAs and bonds online and by post. The brand is a trading name of Charter Court Financial Services Limited, registered in Wolverhampton; the same company also provides residential and buy-to-let mortgages as Precise Mortgages. The bank is part of OSB Group, a specialist lender and savings provider. Its products include an easy access account and an easy access Cash ISA (from a 1 GBP deposit), notice accounts, fixed-rate bonds and fixed-rate Cash ISAs (from a 5,000 GBP deposit); accounts are managed online. According to the Bank of England list and the FCA register, Charter Court Financial Services Limited is authorised by the PRA to accept deposits and is regulated by the FCA and the PRA. The site states that eligible deposits are protected by the FSCS up to 120,000 GBP. This information is the company's own statement.
Los informes de usuarios encontrados en internet se clasifican por tema. Los gráficos muestran cómo se distribuyen; los informes se recopilan a partir de registros de Trustpilot, WikiFX y Şikayetvar, y los registros de una misma persona se cuentan una sola vez.
Periodo analizado: abril de 2025 – octubre de 2026
MUY ALTO — NIVEL DE QUEJAS
El 10 % de las entidades con registros de quejas recibió más quejas que esta.
POR TEMA — Retiros y pagos: Muy alto · Bloqueo y congelación de cuentas: Muy alto · Otros: Muy alto · Atención al cliente: Muy alto
The complaint distribution is based on the latest 1-star reviews on the Charter Savings Bank Trustpilot page (95) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Charter Savings Bank name are left out. Across the complaints, delayed ISA transfers and withdrawals, repeated document requests and access-code problems at account opening, and very long phone waits stand out.