ForexQ.com

According to its official websites, Close Brothers is a London-based specialist banking group that provides financial support to businesses and individuals; its savings site says it is a merchant bank that has operated since 1878. The group's bank is the UK-incorporated Close Brothers Limited, a subsidiary of Close Brothers Group plc, and Close Brothers Savings is a trading style of this company. On the lending side it offers asset finance, aviation and marine finance, invoice finance, bridging and property finance and vehicle hire, and provides individuals with motor finance through a dealer network and insurance premium finance. Close Brothers Savings offers individuals easy access and notice accounts, fixed-rate bonds and fixed-rate Cash ISAs (opened with at least 10,000 GBP), and businesses notice and fixed-term deposit accounts; accounts are managed through online banking. According to the Bank of England list and the FCA register, Close Brothers Limited is authorised by the PRA to accept deposits and is regulated by the FCA and the PRA. The site states that eligible deposits are protected by the FSCS up to 120,000 GBP. This information is the company's own statement.
Los informes de usuarios encontrados en internet se clasifican por tema. Los gráficos muestran cómo se distribuyen; los informes se recopilan a partir de registros de Trustpilot, WikiFX y Şikayetvar, y los registros de una misma persona se cuentan una sola vez.
Periodo analizado: septiembre de 2021 – octubre de 2026
MEDIO — NIVEL DE QUEJAS
El 45 % de las entidades con registros de quejas recibió más quejas que esta.
POR TEMA — Otros: Muy alto · Retiros y pagos: Alto · Bloqueo y congelación de cuentas: Alto · Atención al cliente: Alto · Préstamos y tarjetas de crédito: Alto · Tarifas y comisiones: Alto
The complaint distribution is based on the 1-star reviews on the Close Brothers Savings Trustpilot page (52) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Close Brothers name are left out. Across the complaints, an error-prone website and failed online applications, delayed or stuck ISA transfers and withdrawals, and access codes and long phone waits stand out.