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According to its official website, CMT UK is a London-based company providing integrated payment and in-vehicle technology solutions for the licensed taxi industry; it says it has more than 14 years of experience, has installed over 9,500 payment systems and serves some 13,000 London taxi drivers. In its taximeter-linked system the fare is passed to the PIN pad in the passenger compartment; all major cards, Apple Pay and contactless payments are accepted, with a tipping prompt. Drivers can choose to be paid once or twice a week or every day; the company says it honours all fares regardless of chargebacks. It also offers ARRO, its sister platform that dispatches jobs to the driver screen, taxi rank waiting-time data and 24/7 phone support. The head office and workshop are in Park Royal, with a second workshop in Canning Town. The site states that Creative Mobile Technologies (UK) Ltd is authorised by the FCA under the Payment Services Regulations 2017 (register number 798771); according to Companies House the company was incorporated in 2012. This information is the company's own statement.
Los informes de usuarios encontrados en internet se clasifican por tema. Los gráficos muestran cómo se distribuyen; los informes se recopilan a partir de registros de Trustpilot, WikiFX y Şikayetvar, y los registros de una misma persona se cuentan una sola vez.
Periodo analizado: enero 2026 – octubre 2026
MUY BAJO — NIVEL DE QUEJAS
El 89 % de las entidades con registros de quejas recibió más quejas que esta.
POR TEMA — Retiros y pagos: Bajo
The complaint distribution is based on the 1-star reviews on CMT's Trustpilot page (1) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the CMT name are left out. Across the complaints, an alleged duplicate card charge stand out.