ForexQ.com
ForexQ.com
According to its official website, Coutts was founded in 1692 when John Campbell set up as a goldsmith-banker on the Strand in London, and today it is a private bank and wealth manager serving wealthy individuals and their families. The bank is the UK-incorporated Coutts & Company, headquartered at 440 Strand in London and part of NatWest Group. In wealth management it offers planning and advice, portfolio and fund management, execution-only investing, corporate finance, private markets and philanthropy; in private banking a current account, debit and credit cards, savings accounts, a Cash ISA, mortgages and investment-backed lending; and in commercial banking business accounts, deposits and lending. Eligibility criteria and a monthly relationship fee apply to the current account; the Private Notice Account opens with a minimum balance of 1 GBP and requires a Coutts current account. Services are accessed through the Coutts app and online banking. According to the Bank of England list and the FCA register, Coutts & Company is authorised by the PRA to accept deposits and is regulated by the FCA and the PRA. This information is the company's own statement.
Los informes de usuarios encontrados en internet se clasifican por tema. Los gráficos muestran cómo se distribuyen; los informes se recopilan a partir de registros de Trustpilot, WikiFX y Şikayetvar, y los registros de una misma persona se cuentan una sola vez.
Periodo analizado: febrero 2018 – octubre 2026
MEDIO — NIVEL DE QUEJAS
El 40 % de las entidades con registros de quejas recibió más quejas que esta.
POR TEMA — Atención al cliente: Muy alto · Bloqueo y congelación de cuentas: Alto · Otros: Alto · Retiros y pagos: Medio · Préstamos y tarjetas de crédito: Muy alto · Tarifas y comisiones: Alto · Operaciones no autorizadas: Muy alto
The complaint distribution is based on the 1-star reviews on the Coutts Trustpilot page (67) as of 8 October 2026; one person's reviews count once, and records about third parties and news-driven reviews without personal experience are left out. Across the complaints, the unanswered Coutts 24 line, lock-outs during the 2022 platform switch, account closures and refused accounts or loans stand out.