ForexQ.com
ForexQ.com
Entidad de dinero electrónico · Reino Unido
According to its official website, Currencies Direct is a currency and international payments company founded in 1996 that says it has served more than 500,000 customers, handles more than £10 billion of international payments a year to over 120 countries and has offices worldwide. In the United Kingdom, services are provided by Currencies Direct Ltd, registered at One Canada Square, Canary Wharf, London; the site says the company is authorised by the FCA as an electronic money institution under the Electronic Money Regulations 2011 (FRN 900669). In the EU, electronic money is issued by Currencies Direct Spain, E.D.E., S.L., authorised by the Banco de España as an electronic money institution (6716), which has a branch in Portugal; in South Africa, Currencies Direct External Profit Company is an authorised financial services provider regulated by the FSCA (FSP 43493). The site also lists FINTRAC and Bank of Canada registrations in Canada and money transmitter licences in several US states for Currencies Direct Inc. (NMLS 1232445). It offers personal and business clients international money transfers, currency services for buying property abroad, multi-currency accounts, forward contracts, API and white-label solutions, a 24/7 mobile app and a Mastercard card, issued in the UK by Transact Payments Limited and in the EEA by Transact Payments Malta Limited. This information is the company's own statement.
Los informes de usuarios encontrados en internet se clasifican por tema. Los gráficos muestran cómo se distribuyen; los informes se recopilan a partir de registros de Trustpilot, WikiFX y Şikayetvar, y los registros de una misma persona se cuentan una sola vez.
Periodo analizado: septiembre de 2024 – octubre de 2026
MUY ALTO — NIVEL DE QUEJAS
El 5 % de las entidades con registros de quejas recibió más quejas que esta.
POR TEMA — Retiros y pagos: Muy alto · Tarifas y comisiones: Muy alto · Bloqueo y congelación de cuentas: Alto · Atención al cliente: Alto · Otros: Alto · Préstamos y tarjetas de crédito: Alto · Operaciones no autorizadas: Muy alto
The complaint distribution is based on the latest 1-star reviews on Currencies Direct's Trustpilot page (98) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Currencies Direct name are left out. Across the complaints, transfers held by compliance checks, rates below the quote and high margins, and accounts closed or frozen without explanation stand out.