CurrencyFair

Acerca de la empresa

According to its official website, CurrencyFair is a company founded in Ireland in 2010 that offers an online cross-border payment and foreign exchange service to customers globally; the site says it has on-boarded more than 200,000 customers and has offices in Ireland, Australia, the United Kingdom, Singapore and Hong Kong. Personal and business customers can send money to more than 150 countries in more than 20 currencies and use multi-currency accounts and rate alerts; businesses are offered a Xero integration. The site says a flat fee of EUR 3 (or currency equivalent) is charged per transfer and that a margin, varying by currency but typically around 0.53%, is added to currency exchanges. The parent company is CurrencyFair Limited in Dublin, a payment institution regulated by the Central Bank of Ireland (CBI). In Australia the service is provided by Sydney-based CurrencyFair Australia Pty Ltd (AFSL 402709), of which CurrencyFair Limited is a corporate authorised representative. In Singapore, CurrencyFair (Singapore) Pte Ltd is a MAS-licensed Major Payment Institution and in Hong Kong CurrencyFair Asia Limited is a Money Service Operator; accounts for UK residents are provided by Moorwand Ltd. This information is the company's own statement.

Datos de la cuenta

Licencias y regulación

ASIC (Australia)

CBI (Irlanda)

MAS (Singapur)

Quejas de usuarios

Los informes de usuarios encontrados en internet se clasifican por tema. Los gráficos muestran cómo se distribuyen; los informes se recopilan a partir de registros de Trustpilot, WikiFX y Şikayetvar, y los registros de una misma persona se cuentan una sola vez.

Periodo analizado: julio de 2025 – octubre de 2026

• Retiros y pagos: 38
• Tarifas y comisiones: 16
• Otros: 14
• Bloqueo y congelación de cuentas: 11
• Atención al cliente: 6

ALTO — NIVEL DE QUEJAS

El 32 % de las entidades con registros de quejas recibió más quejas que esta.

POR TEMA — Retiros y pagos: Muy alto · Tarifas y comisiones: Muy alto · Otros: Alto · Bloqueo y congelación de cuentas: Alto · Atención al cliente: Alto

FUENTES CONSULTADAS

• Trustpilot
• Şikayetvar
• WikiFX

The complaint distribution is based on the latest 1-star reviews on CurrencyFair's Trustpilot page (85) as of 9 October 2026; one person's reviews count once, and records about fake sites and third parties using the CurrencyFair name are left out. Across the complaints, allegations that transfers were delayed or held for days, recipients receiving less than the confirmed amount, and exchange rates and intermediary bank deductions stand out.

Fuentes e historial de verificación