According to its official website, DECTA is a global payment processing company providing end-to-end payment infrastructure from acquiring to card issuing and processing; it states that its core products are used by more than 2,000 payment service providers, banks, merchants and partners, with close to EUR 1 billion in transactions annually. Its services include payment acquiring, BIN sponsorship and white-label card issuing, a white-label payment gateway, issuer and acquirer processing, a digital banking platform, e-commerce and POS integrations, cross-border payment infrastructure, and fraud and risk management; it states that it is a PCI DSS Level 1 certified processor for Mastercard, Visa and UnionPay International. Group companies: DECTA Limited (England and Wales; authorised by the FCA as an electronic money institution, 900592), DECTA Limited (Cyprus; Central Bank of Cyprus, 115.1.3.54; Nicosia office), DECTA Limited (Ireland; Central Bank of Ireland, C491504) and SIA DECTA in Riga. This information is the company's own statement.
Datos de la cuenta
TIPOS DE CUENTABusiness (payment service providers, fintechs, banks and merchants)
DEPÓSITO MÍN.Not stated
PLATAFORMASPayment gateway · API · Digital banking platform
PRODUCTOSPayment acquiring · BIN sponsorship and card issuing · White-label payment gateway · Issuer and acquirer processing · Digital banking platform
Licencias y regulación
CBC (Republic of Cyprus)
N.º de licencia115.1.3.54
Titular de la licenciaDecta Limited
AlcanceListed in the Central Bank of Cyprus register as an authorised electronic money institution under Decta Limited (115.1.3.54); licence date 10 Aug 2023.
EstadoVerificada
FCA (United Kingdom)
N.º de licenciaFRN 900592
Titular de la licenciaDecta Limited
AlcanceListed in the FCA register as an Authorised Electronic Money Institution under Decta Limited (FRN 900592) since 18 April 2018.
EstadoVerificada
CBI (Ireland)
N.º de licenciaC491504
Titular de la licenciaDecta Limited
AlcanceListed in the Central Bank of Ireland register as an electronic money institution authorised under Regulation 9 of the European Communities (Electronic Money) Regulations 2011, Decta Limited (C491504).
EstadoVerificada
Quejas de usuarios
Los informes de usuarios encontrados en internet se clasifican por tema. Los gráficos muestran cómo se distribuyen; los informes se recopilan a partir de registros de Trustpilot, WikiFX y Şikayetvar, y los registros de una misma persona se cuentan una sola vez.
Periodo analizado: noviembre 2019 – octubre 2026
Otros: 3
Bloqueo y congelación de cuentas: 1
Tarifas y comisiones: 1
Atención al cliente: 1
BAJO — NIVEL DE QUEJAS
El 71 % de las entidades con registros de quejas recibió más quejas que esta.
POR TEMA — Otros: Medio · Bloqueo y congelación de cuentas: Bajo · Tarifas y comisiones: Alto · Atención al cliente: Bajo
The complaint distribution is based on the 1-star reviews on DECTA's Trustpilot page (6) as of 9 October 2026; one person's reviews count once, and records about fake sites and third parties using the DECTA name are left out. Across the complaints, persistent marketing, unsolicited e-mails and months-long compliance onboarding stand out.
Fuentes e historial de verificación
Fuentes oficiales de la empresadecta.com — homepage, About us, Terms and Conditions and Complaints Policy pages
Registros del reguladorCentral Bank of Cyprus — Decta Limited, 115.1.3.54 (centralbank.cy) · FCA — Decta Limited, FRN 900592 (register.fca.org.uk) · CBI — Decta Limited, C491504 (registers.centralbank.ie)
Registro mercantilCyprus Registrar of Companies — Decta Limited, HE 418839 · Companies House — Decta Limited, company no 09926210
Fuentes de opiniones de usuariosTrustpilot · Şikayetvar · WikiFX
ForexQ.com
