ForexQ.com
ForexQ.com
Entidad de pago · Reino Unido
According to its official website, DNA Payments was founded in 2018 by Arif Babayev and Nurlan Zhagiparov and describes itself as one of the UK's largest independent, vertically integrated omnichannel payment providers. It offers thousands of UK merchants axept® PRO payment terminals for in-person payments (mobile, countertop and unattended), online payment solutions such as website payments, a virtual terminal, payment links and recurring payments, Oracle and Zash ePOS systems, loyalty programmes, dynamic currency conversion (DCC), a payment gateway and a merchant portal; merchant cash advances are also arranged through partners. Its clients are businesses in sectors such as hotels, retail, food and beverage and e-commerce. The group has grown through acquisitions and includes 123Send, Active Payments, FPMS, Optomany, Card Cutters, Zash and EFT Solutions. Services are provided by DNA Payments Limited (FRN 806630), authorised by the FCA for the provision of payment services. This information is the company's own statement.
Los informes de usuarios encontrados en internet se clasifican por tema. Los gráficos muestran cómo se distribuyen; los informes se recopilan a partir de registros de Trustpilot, WikiFX y Şikayetvar, y los registros de una misma persona se cuentan una sola vez.
Periodo analizado: septiembre de 2022 – octubre de 2026
ALTO — NIVEL DE QUEJAS
El 26 % de las entidades con registros de quejas recibió más quejas que esta.
POR TEMA — Tarifas y comisiones: Muy alto · Retiros y pagos: Alto · Otros: Muy alto · Atención al cliente: Alto · Bloqueo y congelación de cuentas: Medio
The complaint distribution is based on the latest 1-star reviews on DNA Payments's Trustpilot page (89) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the DNA Payments name are left out. Across the complaints, fee rises, long contracts and exit fees, withheld or late settlements, and faulty payment terminals stand out.