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emerchantpay

Entidad de dinero electrónico · Reino Unido

Acerca de la empresa

Razón socialeMerchantPay Limited
Año de fundación2004
Sede / país de registroLondon, United Kingdom
Sitio webwww.emerchantpay.com
Última comprobación08.10.2026

According to its official website, emerchantpay is a payments company that offers businesses the full payment journey, from acceptance and processing to settlement, through a single global payment service provider. Its UK entity, eMerchantPay Limited, is presented on the site as an authorised electronic money institution subject to the prudential supervision of the FCA (FRN 900778); the trading names E-Comprocessing and eZeeWallet are also registered to this entity in the FCA register. The site says that in the EU it collaborates with UAB Phoenix Payments, licensed by the Bank of Lithuania, that in the US emerchantpay Corp. is a registered partner (ISO) of Elavon and Westamerica Bank, and that its Indian entity is applying to the Reserve Bank of India. Services include online payment acceptance via website, mobile app, phone and Pay by Link, contactless and chip POS terminals, local and global merchant acquiring, card issuing, risk and fraud management and reporting; it serves businesses in eCommerce, retail, digital goods, financial services, travel and gaming. The site says it offers more than 50 payment methods, more than 150 processing currencies and more than 20 settlement currencies, that the company is a PCI DSS Level 1 provider, and that the group has more than 10 regional offices including London, Amsterdam, Munich, Sofia, Dubai and Boca Raton. According to Companies House the company was incorporated in 2004. This information is the company's own statement.

Datos de la cuenta

TIPOS DE CUENTABusiness clients (merchants)
DEPÓSITO MÍN.Not stated
PLATAFORMASOnline payment gateway and API · POS terminals · Merchant portal
PRODUCTOSOnline payment acceptance · POS terminals · Merchant acquiring · Card issuing · Risk and fraud management · Payments reporting

Licencias y regulación

FCA (United Kingdom)

N.º de licenciaFRN 900778
Titular de la licenciaeMerchantPay Limited
AlcanceListed in the FCA register as an Authorised Electronic Money Institution under eMerchantPay Limited (FRN 900778) since 25 May 2018.
EstadoVerificada

Quejas de usuarios

Los informes de usuarios encontrados en internet se clasifican por tema. Los gráficos muestran cómo se distribuyen; los informes se recopilan a partir de registros de Trustpilot, WikiFX y Şikayetvar, y los registros de una misma persona se cuentan una sola vez.

Periodo analizado: marzo 2024 – octubre 2026

  • Retiros y pagos: 8
  • Bloqueo y congelación de cuentas: 6
  • Atención al cliente: 5
  • Otros: 3
  • Tarifas y comisiones: 2

MEDIO — NIVEL DE QUEJAS

El 55 % de las entidades con registros de quejas recibió más quejas que esta.

POR TEMA — Retiros y pagos: Medio · Bloqueo y congelación de cuentas: Medio · Atención al cliente: Alto · Otros: Medio · Tarifas y comisiones: Alto

FUENTES CONSULTADAS

The complaint distribution is based on the 1-star reviews on emerchantpay's Trustpilot page (24) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the emerchantpay name are left out. Across the complaints, delayed settlements and allegedly withheld funds, applications declined and agreements terminated without explanation, and unanswered requests stand out.

Fuentes e historial de verificación

Fuentes oficiales de la empresaemerchantpay.com — homepage, about us, contact (offices), licences and certifications, legal pages and footer
Registros del reguladorFCA — eMerchantPay Limited, FRN 900778 (register.fca.org.uk)
Registro mercantilCompanies House — EMERCHANTPAY LIMITED, company no 05153270, incorporated 14 Jun 2004
Fuentes de opiniones de usuariosTrustpilot · Şikayetvar · WikiFX
Última verificación08.10.2026

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