ForexQ.com
ForexQ.com
Entidad de pago · Reino Unido
According to its official website, Excel Currencies is a company based in Dartford (Kent) that has provided international money transfers and foreign exchange to individuals and businesses since 2004. The site says it is a fully Authorised Payment Institution with the FCA (FRN 911228), is registered with HMRC as a money services business (MSB No 12190705), and is a member of the Money Transfers Association (MTA) and the Association of International Property Professionals (AIPP). Transfers for purposes such as buying property abroad, emigrating, tuition fees and sending money to family can be made with regular payment, spot, forward contract and market order options, online, by phone, by email or in person. Personal customers are not charged a transfer fee, and business customers receive tailored currency packages through an account manager. The site cites 40,000 registered clients, 200,000 payments and transfers to more than 135 countries, and lists phone lines in Spain, Ireland, Australia, Portugal, France and Cyprus. Funds are said to be held in safeguarding client accounts. According to Companies House, the company was incorporated in 2004. This information is the company's own statement.
Los informes de usuarios encontrados en internet se clasifican por tema. Los gráficos muestran cómo se distribuyen; los informes se recopilan a partir de registros de Trustpilot, WikiFX y Şikayetvar, y los registros de una misma persona se cuentan una sola vez.
Periodo analizado: septiembre de 2018 – octubre de 2026
BAJO — NIVEL DE QUEJAS
El 79 % de las entidades con registros de quejas recibió más quejas que esta.
POR TEMA — Atención al cliente: Bajo · Retiros y pagos: Bajo · Tarifas y comisiones: Alto
The complaint distribution is based on the 1-star reviews on Excel Currencies' Trustpilot page (3) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Excel Currencies name are left out. Across the complaints, an unreachable account manager, a payment sent to the wrong account and exchange rates seen as worse than competitors' stand out.