ForexQ.com
ForexQ.com
Banco · Reino Unido
According to its official website, Family Building Society is a trading name of National Counties Building Society; the society was incorporated in London on 3 March 1896 as the Fourth Post Office Mutual Building Society, moved its head office to Epsom in 1966, became National Counties Building Society in 1972 and launched the Family Building Society brand in 2014. It describes itself as a mutual building society owned by its members, with no shareholders and over 69,000 members; its head office is at Ebbisham House, Epsom. It offers easy access and Market Tracker savings accounts, fixed rate bonds, ISAs, notice and children's accounts and the Windfall Bond; its mortgage range covers first-time and family-assisted mortgages (The Family Mortgage), later life lending, buy-to-let, expat mortgages for UK nationals and specialist lending such as HMOs. Accounts are managed through the Online Service, by post and at the Epsom branch; the Market Tracker Saver can be opened with GBP 1. According to the Bank of England list and the FCA register, it is authorised by the PRA and regulated by the FCA and the PRA; the site states that eligible deposits are protected by the FSCS up to GBP 120,000. This information is the company's own statement.
Los informes de usuarios encontrados en internet se clasifican por tema. Los gráficos muestran cómo se distribuyen; los informes se recopilan a partir de registros de Trustpilot, WikiFX y Şikayetvar, y los registros de una misma persona se cuentan una sola vez.
Periodo analizado: febrero 2019 – octubre 2026
MEDIO — NIVEL DE QUEJAS
El 48 % de las entidades con registros de quejas recibió más quejas que esta.
POR TEMA — Otros: Alto · Bloqueo y congelación de cuentas: Alto · Retiros y pagos: Medio · Atención al cliente: Alto · Préstamos y tarjetas de crédito: Alto
The complaint distribution is based on the 1-star reviews on the Family Building Society Trustpilot page (44) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Family Building Society name are left out. Across the complaints, online service login and registration blocks, savings held in fixed terms or transferred by cheque, Windfall Bond returns and long phone waits stand out.