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Fidelity International

Plataforma de inversión · Reino Unido

Acerca de la empresa

Razón socialFinancial Administration Services Limited · FIL Limited
Año de fundación1969
Sede / país de registroTadworth, United Kingdom
Sitio webwww.fidelity.co.uk
Última comprobación08.10.2026

According to its official website, Fidelity International is an investment group that has served UK personal investors since 1969 and says it looks after more than £40 billion of its UK customers' savings; the brand and logos belong to FIL Limited. The fidelity.co.uk website and the Personal Investing service are provided by Financial Administration Services Limited (FCA no 122169), registered in Tadworth, Surrey, which the site says is authorised and regulated by the Financial Conduct Authority (FCA); according to Companies House the company was incorporated in 1982 and was previously named Fidelity Investments Limited and Fidelity Nominees Limited. It offers personal investors a Stocks and Shares ISA, Junior ISA, SIPP, Junior SIPP and an investment account, with access to more than 3,000 funds, over 2,000 UK and international shares and ETFs. ISAs and investment accounts can be opened with a regular savings plan from £25 a month or a lump sum of at least £1,000; SIPP regular payments start at £20 a month. The annual service fee is 0.35% below £25,000 with a regular savings plan (otherwise £7.50 a month) and 0.20% above £250,000; share deals cost £7.50 each, and there is no dealing fee on fund deals. This information is the company's own statement.

Datos de la cuenta

TIPOS DE CUENTAStocks and Shares ISA · Junior ISA · SIPP · Junior SIPP · Investment account
DEPÓSITO MÍN.25 GBP a month regular savings or 1,000 GBP lump sum
PLATAFORMASOnline account · Fidelity mobile app
PRODUCTOSFunds (3,000+) · Shares (2,000+, UK and international) · ETFs · ISAs · SIPPs

Licencias y regulación

FCA (United Kingdom)

N.º de licenciaFRN 122169
Titular de la licenciaFinancial Administration Services Limited
AlcanceListed in the FCA register under Financial Administration Services Limited (FRN 122169); status Authorised since 1 Dec 2001. It holds permissions to manage investments, operate a personal pension scheme, deal as principal and as agent, safeguard assets, arrange deals and advise.
EstadoVerificada

Quejas de usuarios

Los informes de usuarios encontrados en internet se clasifican por tema. Los gráficos muestran cómo se distribuyen; los informes se recopilan a partir de registros de Trustpilot, WikiFX y Şikayetvar, y los registros de una misma persona se cuentan una sola vez.

Periodo analizado: junio 2025 – octubre 2026

  • Retiros y pagos: 47
  • Atención al cliente: 26
  • Problemas técnicos y de la plataforma: 11
  • Condiciones de la cuenta y de negociación: 7
  • Bonos y promociones: 4
  • Otros: 2

MUY ALTO — NIVEL DE QUEJAS

La entidad con más quejas entre las que tienen registros de quejas.

POR TEMA — Retiros y pagos: Muy alto · Atención al cliente: Muy alto · Problemas técnicos y de la plataforma: Muy alto · Condiciones de la cuenta y de negociación: Alto · Bonos y promociones: Muy alto · Otros: Muy alto

FUENTES CONSULTADAS

The complaint distribution is based on the latest 1-star reviews on Fidelity International's Trustpilot page (97) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Fidelity name are left out. Across the complaints, months-long pension and ISA transfers, post-bereavement and withdrawal delays, and difficulty reaching the firm by phone stand out.

Fuentes e historial de verificación

Fuentes oficiales de la empresafidelity.co.uk — homepage and footer, Fees and charges, Investment Account, ISA, SIPP, Shares and About Fidelity pages; App Store 'Fidelity - Manage Investments' (seller Financial Administration Services Limited)
Registros del reguladorFCA — Financial Administration Services Limited, FRN 122169 (register.fca.org.uk)
Registro mercantilCompanies House — FINANCIAL ADMINISTRATION SERVICES LIMITED (formerly FIDELITY INVESTMENTS LIMITED, FIDELITY NOMINEES LIMITED), company no 01629709, incorporated 19.04.1982
Fuentes de opiniones de usuariosTrustpilot · Şikayetvar · WikiFX
Última verificación08.10.2026

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