ForexQ.com
ForexQ.com
According to its official website, FINEX is the brand of PT Finex Bisnis Solusi Futures (formerly PT Finex Berjangka), operating since 2012, a futures broker (pialang berjangka) based in South Jakarta. The company states that it is licensed by BAPPEBTI (47/BAPPEBTI/SI/04/2013) and holds written permits from the OJK and Bank Indonesia; it is a member of the JFX exchange and the KBI clearing house. The site lists no company abroad; it states that 70% of client funds are held at KBI and 30% in segregated bank accounts. FINEX offers 78 instruments made up of 27 currency pairs, metals and energy, indices and share CFDs through a single live account and a demo account, only on MetaTrader 5 and the Finex Trading mobile app; a swap-free option is available for Muslim clients. The minimum deposit is 10 USD; withdrawals are made by bank transfer only. This information is the company's own statement.
Los informes de usuarios encontrados en internet se clasifican por tema. Los gráficos muestran cómo se distribuyen; los informes se recopilan a partir de registros de Trustpilot, WikiFX y Şikayetvar, y los registros de una misma persona se cuentan una sola vez.
Periodo analizado: diciembre de 2023 – octubre de 2026
MEDIO — NIVEL DE QUEJAS
El 47 % de las entidades con registros de quejas recibió más quejas que esta.
POR TEMA — Retiros y pagos: Medio · Atención al cliente: Alto · Otros: Alto · Condiciones de la cuenta y de negociación: Medio · Manipulación: Medio
The complaint distribution is based on the 1-star reviews on FINEX's Trustpilot page (35) and WikiFX (3) records as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the FINEX name are left out. Across the complaints, delayed deposits and withdrawals, slow or unanswered customer support and allegations that trades were opened without the client's consent stand out.