Razón socialFirst National Bank, a division of FirstRand Bank Limited · FNB Stockbroking and Portfolio Management (Pty) Ltd
Año de fundación—
Sede / país de registroSandton, Johannesburg, South Africa
Sitio webwww.fnb.co.za
Última comprobación10.10.2026
According to its official website, FNB (First National Bank) is a division of FirstRand Bank Limited and provides personal, private (FNB Private), business, commercial and corporate banking services to millions of customers across South Africa. The site states that the bank is an authorised financial services and credit provider (1929/001225/06, NCRCP20) and lists FNB subsidiaries in Botswana, Lesotho, Ghana, Namibia, Eswatini, Zambia and the Channel Islands. Its products include current and savings accounts, notice and fixed deposits, share investing through FNB Shares Zero, tax-free investment accounts and retirement annuities (from 300 ZAR per month), unit trusts, offshore investment products, foreign exchange solutions, home and vehicle finance, credit cards, insurance, the eBucks rewards programme and crypto investing on the FNB App. The head office is at 4 Merchant Place in Sandton. The FSCA register also lists the bank's FNB Personal & Private Segment and FNB Financial Advisory records and the in-house stockbroker FNB Stockbroking and Portfolio Management (Pty) Ltd. This information is the company's own statement.
Datos de la cuenta
TIPOS DE CUENTACurrent accounts · Savings account · Notice and fixed deposits · Tax-free investment account · FNB Shares Zero · FNB Retirement Annuity · Global Account
DEPÓSITO MÍN.300 ZAR per month (Tax-free Investing, FNB RA)
PLATAFORMASFNB App · Online banking · Secure Chat
PRODUCTOSDeposits and investments · Share investing · Unit trusts · Offshore investing · Forex and trade · Home and vehicle finance · Credit cards · Insurance · eBucks · Crypto investing
Licencias y regulación
FSCA (Sudáfrica)
N.º de licenciaFSP 3071
Titular de la licenciaFirst National Bank, a division of FirstRand Bank Limited
AlcanceListed in the FSCA register as an authorised (Authorized) financial services provider under First National Bank, a division of FirstRand Bank Limited (FSP 3071); authorised since 28 Oct 2004; approved product classes: derivative instruments, shares, crypto assets and bonds etc..
EstadoVerificada
FSCA (Sudáfrica)
N.º de licenciaFSP 182
Titular de la licenciaFNB Stockbroking and Portfolio Management (Pty) Ltd
AlcanceListed in the FSCA register as an authorised (Authorized) financial services provider under FNB Stockbroking and Portfolio Management (Pty) Ltd (FSP 182); authorised since 15 May 2004; approved product classes: derivative instruments, shares, crypto assets, bonds and money market instruments etc..
EstadoVerificada
FSCA (Sudáfrica)
N.º de licenciaFSP 624
Titular de la licenciaFNB Personal & Private Segment
AlcanceListed in the FSCA register as an authorised (Authorized) financial services provider under FNB Personal & Private Segment (FSP 624); authorised since 30 Sep 2004; approved product classes: derivative instruments, shares, forex investment, bonds and money market instruments etc..
EstadoVerificada
FSCA (Sudáfrica)
N.º de licenciaFSP 3075
Titular de la licenciaFNB Financial Advisory, a business unit of First National Bank, a division of FirstRand Bank Limited
AlcanceListed in the FSCA register as an authorised (Authorized) financial services provider under FNB Financial Advisory, a business unit of First National Bank, a division of FirstRand Bank Limited (FSP 3075); authorised since 20 Oct 2004; approved product classes: derivative instruments and shares etc..
EstadoVerificada
Quejas de usuarios
Los informes de usuarios encontrados en internet se clasifican por tema. Los gráficos muestran cómo se distribuyen; los informes se recopilan a partir de registros de Trustpilot, WikiFX y Şikayetvar, y los registros de una misma persona se cuentan una sola vez.
Periodo analizado: junio de 2025 – octubre de 2026
Atención al cliente: 26
Retiros y pagos: 19
Otros: 13
Préstamos y tarjetas de crédito: 10
Tarifas y comisiones: 9
Operaciones no autorizadas: 9
Bloqueo y congelación de cuentas: 7
MUY ALTO — NIVEL DE QUEJAS
El 15 % de las entidades con registros de quejas recibió más quejas que esta.
POR TEMA — Atención al cliente: Muy alto · Retiros y pagos: Alto · Otros: Alto · Préstamos y tarjetas de crédito: Muy alto · Tarifas y comisiones: Muy alto · Operaciones no autorizadas: Muy alto · Bloqueo y congelación de cuentas: Medio
The complaint distribution is based on the latest 1-star reviews on FNB's Trustpilot page (93) as of 10 October 2026; one person's reviews count once, and records about fake sites and third parties using the FNB name are left out. Across the complaints, unresolved issues at the call centre and on Secure Chat, payments and transfers that did not arrive, and high account fees stand out.
Fuentes e historial de verificación
Fuentes oficiales de la empresafnb.co.za — homepage, The World of FNB, Start investing (Share investing)
Registros del reguladorFSCA — First National Bank, a division of FirstRand Bank Limited, FSP 3071 · FSCA — FNB Stockbroking and Portfolio Management (Pty) Ltd, FSP 182 · FSCA — FNB Personal & Private Segment, FSP 624 · FSCA — FNB Financial Advisory, FSP 3075 (fsca.co.za)
Registro mercantilCIPC (Companies and Intellectual Property Commission) — FirstRand Bank Limited, 1929/001225/06 · CIPC — FNB Stockbroking and Portfolio Management (Pty) Ltd, 1996/011732/07
Fuentes de opiniones de usuariosTrustpilot · Şikayetvar · WikiFX
ForexQ.com
