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According to its official website, Ford Money is the UK savings brand of FCE Bank plc, Ford's finance company. The site says the company began life in the United Kingdom as Ford Credit in 1963, gained its banking licence in 1997 and launched Ford Money in 2017; its registered address is in Laindon, Essex. FCE Bank plc uses the trading names "Ford Credit", "Ford Credit Europe" and "Ford Money", and provides vehicle finance through Ford dealers under the Ford Credit brand. Ford Money offers UK residents aged 16 and over the Flexible Saver, Fixed Saver, Regular Saver, Flexible Cash ISA and Fixed Cash ISA; the Flexible Saver and Flexible Cash ISA can be opened with GBP 1. The site says it serves more than 130,000 savers. Accounts are managed through online banking and a mobile app. Eligible deposits are protected up to GBP 120,000 by the FSCS. According to the Bank of England list and the FCA register, FCE Bank Plc is authorised by the PRA to accept deposits and is regulated by the FCA and the PRA. This information is the company's own statement.
Los informes de usuarios encontrados en internet se clasifican por tema. Los gráficos muestran cómo se distribuyen; los informes se recopilan a partir de registros de Trustpilot, WikiFX y Şikayetvar, y los registros de una misma persona se cuentan una sola vez.
Periodo analizado: diciembre de 2022 – octubre de 2026
MEDIO — NIVEL DE QUEJAS
El 45 % de las entidades con registros de quejas recibió más quejas que esta.
POR TEMA — Retiros y pagos: Alto · Bloqueo y congelación de cuentas: Alto · Otros: Alto · Atención al cliente: Alto · Préstamos y tarjetas de crédito: Alto
The complaint distribution is based on the latest 1-star reviews on the Ford Money Trustpilot page (56) as of 8 October 2026; one person's reviews count once, and reviews about Ford Money and Ford Bank in Germany as well as records about fake sites and third parties are left out. Across the complaints, delayed withdrawals and ISA transfers, funds held after nominated-account changes or ID reviews, and stalled account openings stand out.