ForexQ.com
ForexQ.com
According to its official website, FXTM (ForexTime) is a forex and CFD brand that has been active for over a decade and belongs to the Exinity group, which says it started in 1998; the group is said to be headquartered in the United Arab Emirates. International clients are served through fxtm.com by Exinity Limited in Ebene; the company states that it holds an Investment Dealer Licence from the Financial Services Commission of Mauritius (C113012295) and an FSCA licence in South Africa (FSP 50320). Exinity Capital East Africa Ltd in Kenya is said to be regulated by CMA Kenya as a non-dealing online foreign exchange broker, while Exinity Global Financial Services L.L.C. in Dubai holds only a promotion and introduction permit. According to the ESMA register, the CySEC authorisation of the EU entity ForexTime Ltd ended in May 2024; Exinity UK Ltd on the FCA register has applied to cancel its authorisation, and the United Kingdom is among the countries not served. The company offers more than 1,000 instruments, including forex, commodities, metals, shares, indices, cryptocurrencies, futures and ETFs, through Micro, Rewards Plus, Rewards, Advantage and Advantage Stocks accounts on the FXTM app, the web platform, MetaTrader 4 and MetaTrader 5. The minimum deposit is 30 USD on the Micro account; leverage is up to 1:5000 (floating) on the Rewards accounts. Clients from some countries, including the US, Canada, Japan, India, Russia and the United Kingdom, are not accepted. This information is the company's own statement.
Los informes de usuarios encontrados en internet se clasifican por tema. Los gráficos muestran cómo se distribuyen; los informes se recopilan a partir de registros de Trustpilot, WikiFX y Şikayetvar, y los registros de una misma persona se cuentan una sola vez.
Periodo analizado: abril 2020 – octubre 2026
MUY ALTO — NIVEL DE QUEJAS
El 6 % de las entidades con registros de quejas recibió más quejas que esta.
POR TEMA — Retiros y pagos: Muy alto · Condiciones de la cuenta y de negociación: Muy alto · Manipulación: Muy alto · Otros: Muy alto · Atención al cliente: Muy alto · Bonos y promociones: Muy alto · Cierre de cuenta: Muy alto
The complaint distribution is based on the latest 1-star reviews on FXTM's Trustpilot page (151), WikiFX (47) and Şikayetvar (3) records as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the FXTM name are left out. Across the complaints, rejected or delayed withdrawals, uncredited deposits and manipulation claims stand out.