ForexQ.com
ForexQ.com
According to its official website, Ikano Bank was born in Älmhult, Sweden, has its head office in Malmö and has been part of Ingka Group since October 2024; it set up its UK office in 1994. In the United Kingdom its services are provided through Ikano Bank AB (publ) UK branch (BR016253), registered in Nottingham. The site says it offers retail customers fixed-rate savings accounts with terms of 1–5 years (from 1,000 GBP), the IKEA Family credit card and an interest-free loan for IKEA purchases, and that older personal and retail loans are still managed through its Help Centre; accounts can be managed online, via the mobile app and by phone. The parent is authorised and regulated by the Swedish Financial Supervisory Authority (Finansinspektionen); according to the Bank of England list and the FCA register, the branch is authorised by the PRA to accept deposits and is regulated by the FCA and the PRA. The site states that savings are protected by the FSCS up to 120,000 GBP per person. This information is the company's own statement.
Los informes de usuarios encontrados en internet se clasifican por tema. Los gráficos muestran cómo se distribuyen; los informes se recopilan a partir de registros de Trustpilot, WikiFX y Şikayetvar, y los registros de una misma persona se cuentan una sola vez.
Periodo analizado: diciembre 2022 – octubre 2026
ALTO — NIVEL DE QUEJAS
El 23 % de las entidades con registros de quejas recibió más quejas que esta.
POR TEMA — Préstamos y tarjetas de crédito: Muy alto · Atención al cliente: Muy alto · Retiros y pagos: Alto · Otros: Alto · Bloqueo y congelación de cuentas: Medio · Tarifas y comisiones: Muy alto · Operaciones no autorizadas: Muy alto
The complaint distribution is based on the latest 1-star reviews on the Ikano Bank UK Trustpilot page (90) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Ikano name are left out. Across the complaints, credit card instalment and interest terms, default markers and section 75 claims, direct debits not collected and an unreachable customer service team stand out.