ForexQ.com
ForexQ.com
According to its official website, Kent Reliance is a trading name of OneSavings Bank plc, the bank of the London-listed OSB Group PLC. OSB Group says its history goes back to the Chatham & District Reliance building society formed in Kent in 1898, which was renamed Kent Reliance Building Society in 1986 and transferred its business to the new bank OneSavings Bank plc in 2011–2012. Its registered office is in Chatham (The Observatory, Brunel Way). Kent Reliance offers individuals and businesses easy access and notice savings accounts, Fixed Rate Bonds, cash ISAs and business savings accounts, managed through branches, a call centre and Online Services. Some accounts, such as the Limited Access Saver, can be opened with GBP 1. OSB Group also lends through intermediaries under brands such as Kent Reliance for Intermediaries, InterBay and Heritable Development Finance, offering buy-to-let, residential, commercial and development finance. According to the Bank of England list and the FCA register, OneSavings Bank Plc is authorised by the PRA to accept deposits and is regulated by the FCA and the PRA. The site says eligible deposits are protected by the FSCS up to a total of GBP 120,000. This information is the company's own statement.
Los informes de usuarios encontrados en internet se clasifican por tema. Los gráficos muestran cómo se distribuyen; los informes se recopilan a partir de registros de Trustpilot, WikiFX y Şikayetvar, y los registros de una misma persona se cuentan una sola vez.
Periodo analizado: abril 2026 – octubre 2026
ALTO — NIVEL DE QUEJAS
El 21 % de las entidades con registros de quejas recibió más quejas que esta.
POR TEMA — Otros: Muy alto · Retiros y pagos: Alto · Atención al cliente: Muy alto · Bloqueo y congelación de cuentas: Alto · Préstamos y tarjetas de crédito: Alto
The complaint distribution is based on the latest 1-star reviews on the Kent Reliance Trustpilot page (91) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Kent Reliance name are left out. Across the complaints, split logins after the move to the new online platform and allegedly changed fixed-rate ISA terms, delayed ISA transfers and interest payments, and long phone waits stand out.