ForexQ.com
ForexQ.com
Entidad de pago · Reino Unido
According to its official website, Key Currency is the brand of the British company Key Currency Limited, which provides international money transfers and currency exchange to individual and corporate clients. The site says the company, based in Truro (Suite 1, CMA House, Newham Road) and registered in England and Wales under number 09603083, is authorised by the FCA as an Authorised Payment Institution (753989) and that all international transfers go through safeguarded client accounts. It states that its subsidiary Key Currency SL is registered with the Banco de España (6912) and has an office on the Costa del Sol, and that payment services for US clients are provided by the licensed money transmitter Visa Global Services Inc. (NMLS ID 181032). Free personal and corporate accounts, international transfers with the timing of the exchange agreed with the client, a currency converter, an IBAN checker and exchange rate forecasts are offered; the site has separate pages for buyers of property in Spain and for US clients. This information is the company's own statement.
Los informes de usuarios encontrados en internet se clasifican por tema. Los gráficos muestran cómo se distribuyen; los informes se recopilan a partir de registros de Trustpilot, WikiFX y Şikayetvar, y los registros de una misma persona se cuentan una sola vez.
Periodo analizado: abril de 2017 – octubre de 2026
MEDIO — NIVEL DE QUEJAS
El 49 % de las entidades con registros de quejas recibió más quejas que esta.
POR TEMA — Tarifas y comisiones: Muy alto · Retiros y pagos: Medio · Otros: Medio · Bloqueo y congelación de cuentas: Bajo · Atención al cliente: Bajo
The complaint distribution is based on the 1-star reviews on Key Currency's Trustpilot page (38) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Key Currency name are left out. Across the complaints, allegations of worse rates than quoted and hidden margins, delayed or refused transfers, and persistent calls and emails stand out.