ForexQ.com
ForexQ.com
According to its official website, Kroo is the brand of Kroo Bank Ltd, founded in 2016, a London-registered bank that serves retail customers through a mobile app. The current account has no monthly fee and pays interest on the balance; the site says new customers get a variable rate that includes a fixed bonus for the first 12 months. The bank also offers savings Pots, shared spending tools, a Flexible Cash ISA and personal loans of up to 25,000 pounds; card spending abroad carries no foreign transaction fees. The site says eligible deposits are protected by the FSCS up to 120,000 pounds per customer. According to the Bank of England list and the FCA register, Kroo Bank Ltd is authorised by the PRA to accept deposits and is regulated by the FCA and the PRA. This information is the company's own statement.
Los informes de usuarios encontrados en internet se clasifican por tema. Los gráficos muestran cómo se distribuyen; los informes se recopilan a partir de registros de Trustpilot, WikiFX y Şikayetvar, y los registros de una misma persona se cuentan una sola vez.
Periodo analizado: febrero de 2026 – octubre de 2026
ALTO — NIVEL DE QUEJAS
El 31 % de las entidades con registros de quejas recibió más quejas que esta.
POR TEMA — Bloqueo y congelación de cuentas: Muy alto · Retiros y pagos: Alto · Atención al cliente: Alto · Préstamos y tarjetas de crédito: Muy alto · Otros: Alto · Operaciones no autorizadas: Muy alto
The complaint distribution is based on the latest 1-star reviews on the Kroo Trustpilot page (86) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Kroo name are left out. Across the complaints, accounts restricted, frozen or closed for security reviews with balances inaccessible, transfers held for days, and slow customer support stand out.