ForexQ.com
ForexQ.com
Exchange de criptomonedas · Internacional
According to its official website, KuCoin is a cryptocurrency exchange whose founders wrote the first lines of code in late 2013 and which officially launched in the third quarter of 2017; the site states that it serves more than 45 million users in more than 200 countries and regions and that the platform is operated by Peken Global Limited. For Australian users, the issuer of the derivative products listed on the site and the provider of the related trading services is Sydney-based Echuca Trading Pty Ltd (AFSL 297499); the site stresses that investing with Echuca Trading does not give ownership of the underlying assets. According to the site's roadmap, KuCoin obtained AUSTRAC digital currency exchange registration in the fourth quarter of 2025 and launched KuCard on the Mastercard network in Australia in the second quarter of 2026. The site says it offers crypto buying and conversion, spot, futures and margin trading, Earn products, trading bots, KuCard, KuCoin Pay, a Web3 wallet, tokenised stocks and indices, and institutional, API and OTC services. This information is the company's own statement.
Los informes de usuarios encontrados en internet se clasifican por tema. Los gráficos muestran cómo se distribuyen; los informes se recopilan a partir de registros de Trustpilot, WikiFX y Şikayetvar, y los registros de una misma persona se cuentan una sola vez.
Periodo analizado: octubre de 2023 – octubre de 2026
MUY ALTO — NIVEL DE QUEJAS
Menos del 1 % de las entidades con registros de quejas recibió más quejas que esta.
POR TEMA — Retiros y pagos: Muy alto · Condiciones de la cuenta y de negociación: Muy alto · Bonos y promociones: Muy alto · Otros: Muy alto · Cierre de cuenta: Muy alto · Manipulación: Alto · Atención al cliente: Alto
The complaint distribution is based on the latest 1-star reviews on KuCoin's Trustpilot page (61) and Şikayetvar (372) records as of 9 October 2026; one person's reviews count once, and records about fake sites and third parties using the KuCoin name are left out. Across the complaints, withheld withdrawals and transfers, inaccessible delisted-coin balances and dormant account fees stand out.