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Love2shop

Entidad de dinero electrónico · Reino Unido

Acerca de la empresa

Razón socialPark Card Services Limited · Park Retail Ltd
Año de fundación—
Sede / país de registroLiverpool, United Kingdom
Sitio webwww.love2shop.co.uk
Última comprobación08.10.2026

Love2shop, part of the PayPoint group, is a gift card brand offering gift cards, e-gift cards and vouchers that can be spent with many retail brands. According to the group's Park Christmas Savings site (getpark.co.uk), flexecash is the prepaid card platform that issues flexecash Love2shop Cards, and this facility is provided by Park Card Services Limited (FRN 900016), authorised by the FCA under the Electronic Money Regulations 2011 for the issuing of electronic money. The same site also offers digital cards such as The Purple Card and Your Choice as well as retailer cards; the Christmas prepayment savings service Park Christmas Savings is a trading name of a separate company, Park Retail Ltd, and these pre-payments are not covered by the FSCS but held in an independent trust. Love2shop cards are also sold at PayPoint outlets. The group's head office is Love2shop, 20 Chapel Street, Liverpool. The information is based on the group's getpark.co.uk site. This information is the company's own statement.

Datos de la cuenta

TIPOS DE CUENTAPersonal and business (gifts and employee rewards)
DEPÓSITO MÍN.Not stated
PLATAFORMASLove2shop Digital mobile app (iOS) · Online account · Physical and digital cards
PRODUCTOSLove2shop gift card and e-gift card · The Purple Card · Your Choice digital card · Retailer gift cards · Gift vouchers

Licencias y regulación

FCA (Reino Unido)

N.º de licenciaFRN 900016
Titular de la licenciaPark Card Services Ltd
AlcanceListed in the FCA register as an Authorised Electronic Money Institution under Park Card Services Ltd (FRN 900016) since 9 Apr 2018.
EstadoVerificada

Quejas de usuarios

Los informes de usuarios encontrados en internet se clasifican por tema. Los gráficos muestran cómo se distribuyen; los informes se recopilan a partir de registros de Trustpilot, WikiFX y Şikayetvar, y los registros de una misma persona se cuentan una sola vez.

Periodo analizado: julio de 2026 – octubre de 2026

  • Préstamos y tarjetas de crédito: 59
  • Retiros y pagos: 12
  • Bloqueo y congelación de cuentas: 9
  • Otros: 7
  • Atención al cliente: 5
  • Operaciones no autorizadas: 2
  • Tarifas y comisiones: 2

MUY ALTO — NIVEL DE QUEJAS

El 8 % de las entidades con registros de quejas recibió más quejas que esta.

POR TEMA — Préstamos y tarjetas de crédito: Muy alto · Retiros y pagos: Alto · Bloqueo y congelación de cuentas: Alto · Otros: Alto · Atención al cliente: Alto · Operaciones no autorizadas: Muy alto · Tarifas y comisiones: Alto

FUENTES CONSULTADAS

The complaint distribution is based on the latest 1-star reviews on Love2shop's Trustpilot page (96) records as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Love2shop name are left out. Across the complaints, gift cards refused in shops, cards and codes that cannot be activated, short expiry periods and undelivered vouchers stand out.

Fuentes e historial de verificación

Fuentes oficiales de la empresagetpark.co.uk — homepage, Welcome to Park, Ways to Pay pages and footer; paypoint.com Love2shop page (love2shop.co.uk could not be read)
Registros del reguladorFCA — Park Card Services Ltd, FRN 900016 (register.fca.org.uk)
Registro mercantilCompanies House — Park Card Services Limited, company no 03280082, incorporated 18 Nov 1996
Fuentes de opiniones de usuariosTrustpilot · Şikayetvar · WikiFX
Última verificación08.10.2026

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