Razón socialLumon Pay Ltd · Lumon Risk Management Ltd · Lumon FX Europe Limited
Año de fundación2000
Sede / país de registroLondon, United Kingdom
Sitio webwww.lumonpay.com
Última comprobación08.10.2026
According to its official website, Lumon is an international money transfer and currency exchange company that has served more than 70,000 customers since 2000 and is a portfolio company of Pollen Street Capital. According to its legal information page, Lumon Pay Ltd at 20 Farringdon Road, London is authorised by the FCA as an electronic money institution (FRN 902022); Lumon Risk Management Ltd at the same address (company no 06333730) holds FCA authorisations as an Authorised Payment Institution (FRN 567835) and as an investment firm (FRN 671108); Lumon FX Europe Limited is an electronic money institution regulated by the Central Bank of Ireland and operates a branch in Portugal. Non-MiFID payment services in the US are provided by Visa Global Services Inc. Individual customers are offered international transfers at bank-beating rates with no transfer fees and currency exchange especially for buying or selling property in Spain, France, Portugal, Turkey and other countries; on the corporate side more than 2,500 businesses are offered FX payments, currency hedging strategies and a dedicated dealer. In April 2026 Lumon acquired the business and assets of Fiscal FX. This information is the company's own statement.
Datos de la cuenta
TIPOS DE CUENTAIndividual and corporate clients
DEPÓSITO MÍN.Not stated
PLATAFORMASOnline account · Currency specialist by phone
PRODUCTOSInternational money transfers · Currency exchange for overseas property · Corporate FX payments · Currency hedging solutions
Licencias y regulación
FCA (Reino Unido)
N.º de licenciaFRN 902022
Titular de la licenciaLUMON PAY LTD
AlcanceListed in the FCA register as an Authorised Electronic Money Institution under LUMON PAY LTD (FRN 902022) since 12 Jul 2018.
EstadoVerificada
FCA (Reino Unido)
N.º de licenciaFRN 567835
Titular de la licenciaLumon Risk Management Limited
AlcanceListed in the FCA register as an Authorised Payment Institution under Lumon Risk Management Limited (FRN 567835) since 31 May 2018.
EstadoVerificada
FCA (Reino Unido)
N.º de licenciaFRN 671108
Titular de la licenciaLumon Risk Management Ltd
AlcanceListed in the FCA register under Lumon Risk Management Ltd (FRN 671108); status Authorised since 1 Sep 2015. It holds permissions for arranging, dealing as principal and advising on investments such as currency forwards, options and rolling spot forex.
EstadoVerificada
CBI (Irlanda)
N.º de licenciaC186257
Titular de la licenciaLumon FX Europe Limited
AlcanceListed in the Central Bank of Ireland register under Lumon FX Europe Limited (C186257, trading name Lumon) as an e-money institution authorised under Regulation 9 of the Electronic Money Regulations 2011.
EstadoVerificada
Quejas de usuarios
Los informes de usuarios encontrados en internet se clasifican por tema. Los gráficos muestran cómo se distribuyen; los informes se recopilan a partir de registros de Trustpilot, WikiFX y Şikayetvar, y los registros de una misma persona se cuentan una sola vez.
Periodo analizado: enero de 2023 – octubre de 2026
Retiros y pagos: 23
Tarifas y comisiones: 15
Otros: 13
Atención al cliente: 5
Bloqueo y congelación de cuentas: 3
MEDIO — NIVEL DE QUEJAS
El 44 % de las entidades con registros de quejas recibió más quejas que esta.
POR TEMA — Retiros y pagos: Alto · Tarifas y comisiones: Muy alto · Otros: Alto · Atención al cliente: Alto · Bloqueo y congelación de cuentas: Medio
The complaint distribution is based on the 1-star reviews on Lumon's Trustpilot page (59) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Lumon name are left out. Across the complaints, delayed or uncredited transfers, allegations of hidden exchange-rate margins on so-called fee-free transfers, and unwanted persistent calls from representatives urging investors to fund their accounts stand out.
Fuentes e historial de verificación
Fuentes oficiales de la empresalumonpay.com — homepage (personal) and footer, corporate page, legal and regulation (legal-info), about us, Fiscal FX announcement (20 Apr 2026)
ForexQ.com
