ForexQ.com
ForexQ.com
Entidad de dinero electrónico · Reino Unido
According to its official website, Mangopay was founded in 2013 and provides wallet-based payment infrastructure for multi-party payment flows to businesses such as marketplaces, financial platforms, on-demand platforms, travel and hospitality, SaaS and crypto platforms; the site says it was acquired by Advent International and has offices in Paris, Warsaw, Luxembourg, Madrid, Berlin, London and Dublin. According to the legal notice, Mangopay S.A. is a public limited company incorporated in Luxembourg and approved as an electronic money institution by the CSSF. Users of UK platforms are served under separate UK terms by Mangopay U.K. Ltd in London; according to these terms, the company is authorised by the FCA for the issuance of electronic money and the provision of payment services (FRN 984753). Products include multi-currency wallets, virtual IBANs, payment acceptance, payouts, FX, identity verification and fraud prevention tools; the service is integrated into platforms via API, and end users use their Mangopay account through these platforms. This information is the company's own statement.
Los informes de usuarios encontrados en internet se clasifican por tema. Los gráficos muestran cómo se distribuyen; los informes se recopilan a partir de registros de Trustpilot, WikiFX y Şikayetvar, y los registros de una misma persona se cuentan una sola vez.
Periodo analizado: marzo 2026 – octubre 2026
MUY ALTO — NIVEL DE QUEJAS
El 12 % de las entidades con registros de quejas recibió más quejas que esta.
POR TEMA — Retiros y pagos: Muy alto · Bloqueo y congelación de cuentas: Muy alto · Atención al cliente: Alto · Otros: Medio · Tarifas y comisiones: Alto · Operaciones no autorizadas: Muy alto
The complaint distribution is based on the latest 1-star reviews on Mangopay's Trustpilot page (94) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Mangopay name are left out. Across the complaints, balances and payouts held on platforms such as Vinted and Wallapop, identity checks prolonged by repeated document requests, and unreachable support stand out.