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Marcus by Goldman Sachs

Banco · Reino Unido

Áreas de servicioBanca minorista

Acerca de la empresa

Razón socialGoldman Sachs International Bank
Año de fundación2018
Sede / país de registroLondon, United Kingdom
Sitio webwww.marcus.co.uk
Última comprobación08.10.2026

According to its official website, Marcus by Goldman Sachs is a registered trademark and trading name of Goldman Sachs International Bank; it launched in the UK in 2018 and serves around one million customers. Goldman Sachs International Bank is registered in England and Wales and headquartered at Plumtree Court in London; the site says it draws on more than 150 years of Goldman Sachs financial expertise. Marcus offers personal customers the easy access Online Savings Account, the 1 Year Fixed Rate Saver and a Cash ISA; the Online Savings Account takes balances from 1 GBP to 250,000 GBP. Accounts are opened online and managed online and in the Marcus mobile app; its teams work in Birmingham, Milton Keynes and London. According to the Bank of England list and the FCA register, Goldman Sachs International Bank is authorised by the PRA to accept deposits and is regulated by the FCA and the PRA. The information is based on an archive copy of the official website dated October 2026. The group's South African entity Goldman Sachs International Bank (FSP 50290) holds a financial services provider licence from the FSCA. This information is the company's own statement.

Datos de la cuenta

TIPOS DE CUENTAOnline Savings Account · 1 Year Fixed Rate Saver · Cash ISA
DEPÓSITO MÍN.1 GBP (Online Savings Account)
PLATAFORMASOnline banking · Mobile app
PRODUCTOSEasy access savings · Fixed rate savings · Cash ISA

Licencias y regulación

FCA (Reino Unido)

N.º de licenciaFRN 124659
Titular de la licenciaGoldman Sachs International Bank
AlcanceAuthorised by the PRA to accept deposits according to the Bank of England list of 1 Oct 2026; listed in the FCA register under Goldman Sachs International Bank (FRN 124659), regulated by the FCA and the PRA.
EstadoVerificada

FSCA (Sudáfrica)

N.º de licenciaFSP 50290
Titular de la licenciaGoldman Sachs International Bank
AlcanceListed in the FSCA register as an authorised (Authorized) financial services provider under Goldman Sachs International Bank (FSP 50290); authorised since 11 Mar 2020; approved product classes: derivative instruments, shares, bonds and money market instruments.
EstadoVerificada

Quejas de usuarios

Los informes de usuarios encontrados en internet se clasifican por tema. Los gráficos muestran cómo se distribuyen; los informes se recopilan a partir de registros de Trustpilot, WikiFX y Şikayetvar, y los registros de una misma persona se cuentan una sola vez.

Periodo analizado: marzo de 2019 – octubre de 2026

  • Bloqueo y congelación de cuentas: 33
  • Retiros y pagos: 23
  • Otros: 19
  • Atención al cliente: 11
  • Préstamos y tarjetas de crédito: 1

ALTO — NIVEL DE QUEJAS

El 29 % de las entidades con registros de quejas recibió más quejas que esta.

POR TEMA — Bloqueo y congelación de cuentas: Muy alto · Retiros y pagos: Alto · Otros: Muy alto · Atención al cliente: Muy alto · Préstamos y tarjetas de crédito: Alto

FUENTES CONSULTADAS

The complaint distribution is based on the 1-star reviews on Marcus by Goldman Sachs UK's Trustpilot page (87) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Marcus by Goldman Sachs UK name are left out. Across the complaints, locked or closed accounts and stalled account openings, delayed transfers and ISA transfers, and interest-rate cuts stand out.

Fuentes e historial de verificación

Fuentes oficiales de la empresamarcus.co.uk — footer; archive copies: homepage (Aug 2026), About us (Oct 2026), Savings (Jul 2026), Fixed Term Saver (Jun 2026)
Registros del reguladorBank of England PRA list of banks (1 Oct 2026) · FCA — Goldman Sachs International Bank, FRN 124659 (register.fca.org.uk) · FSCA — Goldman Sachs International Bank, FSP 50290 (fsca.co.za)
Registro mercantilCompanies House — Goldman Sachs International Bank, company no 01122503
Fuentes de opiniones de usuariosTrustpilot · Şikayetvar · WikiFX
Última verificación08.10.2026

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