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According to its official website, Marcus by Goldman Sachs is a registered trademark and trading name of Goldman Sachs International Bank; it launched in the UK in 2018 and serves around one million customers. Goldman Sachs International Bank is registered in England and Wales and headquartered at Plumtree Court in London; the site says it draws on more than 150 years of Goldman Sachs financial expertise. Marcus offers personal customers the easy access Online Savings Account, the 1 Year Fixed Rate Saver and a Cash ISA; the Online Savings Account takes balances from 1 GBP to 250,000 GBP. Accounts are opened online and managed online and in the Marcus mobile app; its teams work in Birmingham, Milton Keynes and London. According to the Bank of England list and the FCA register, Goldman Sachs International Bank is authorised by the PRA to accept deposits and is regulated by the FCA and the PRA. The information is based on an archive copy of the official website dated October 2026. The group's South African entity Goldman Sachs International Bank (FSP 50290) holds a financial services provider licence from the FSCA. This information is the company's own statement.
Los informes de usuarios encontrados en internet se clasifican por tema. Los gráficos muestran cómo se distribuyen; los informes se recopilan a partir de registros de Trustpilot, WikiFX y Şikayetvar, y los registros de una misma persona se cuentan una sola vez.
Periodo analizado: marzo de 2019 – octubre de 2026
ALTO — NIVEL DE QUEJAS
El 29 % de las entidades con registros de quejas recibió más quejas que esta.
POR TEMA — Bloqueo y congelación de cuentas: Muy alto · Retiros y pagos: Alto · Otros: Muy alto · Atención al cliente: Muy alto · Préstamos y tarjetas de crédito: Alto
The complaint distribution is based on the 1-star reviews on Marcus by Goldman Sachs UK's Trustpilot page (87) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Marcus by Goldman Sachs UK name are left out. Across the complaints, locked or closed accounts and stalled account openings, delayed transfers and ISA transfers, and interest-rate cuts stand out.