ForexQ.com
ForexQ.com
Entidad de pago · Reino Unido
According to its official website, Mastercard is a payments company offering card, payment and money movement solutions; in the United Kingdom two of the group's payment institutions are authorised by the FCA. According to the Mastercard Move licensing information page, Mastercard Cross-Border Services and Mastercard Card to Account Transfer may be provided by Mastercard Transaction Services through licensed legal entities; in the United Kingdom this entity is Mastercard Transaction Services (UK) Ltd at 1 Angel Lane, London, authorised by the FCA as an Authorised Payment Institution under the Payment Services Regulations 2017 (FRN 521565). Through partners, Mastercard Move offers cross-border payments to people and businesses and the funding of accounts, wallets and cards. According to the open finance page, Mastercard OB Services UK Limited is authorised and regulated by the FCA under the Payment Services Regulations 2017 (FRN 1007177) and offers account information services that let businesses' users connect their financial data. These services are aimed at banks, financial institutions and businesses, while Mastercard-branded cards are issued by banks. This information is the company's own statement.
Los informes de usuarios encontrados en internet se clasifican por tema. Los gráficos muestran cómo se distribuyen; los informes se recopilan a partir de registros de Trustpilot, WikiFX y Şikayetvar, y los registros de una misma persona se cuentan una sola vez.
Periodo analizado: agosto 2025 – octubre 2026
ALTO — NIVEL DE QUEJAS
El 39 % de las entidades con registros de quejas recibió más quejas que esta.
POR TEMA — Otros: Muy alto · Préstamos y tarjetas de crédito: Muy alto · Atención al cliente: Alto · Operaciones no autorizadas: Muy alto · Tarifas y comisiones: Alto · Retiros y pagos: Medio · Bloqueo y congelación de cuentas: Bajo
The complaint distribution is based on the latest 1-star reviews on Mastercard's Trustpilot page that concern Mastercard itself (70) as of 8 October 2026; one person's reviews count once, and records about card-issuing banks and third parties are left out. Across the complaints, restrictions on gaming and adult-content purchases and gift or prepaid cards that do not work stand out.