ForexQ.com
ForexQ.com
Entidad de pago · Reino Unido
According to its official website, MBNA is a brand offering balance transfer and purchase credit cards, personal loans, savings accounts and home insurance in the United Kingdom and is part of Lloyds Banking Group. Credit cards are issued by MBNA Limited, whose registered office is at Cawley House, Chester Business Park, Chester; the site says the company is authorised and regulated by the FCA and is also authorised by the FCA under the Payment Services Regulations 2017 for the provision of payment services (FRN 204487). The site also says that MBNA is a trading style of Lloyds Bank plc, that personal loans are provided by Lloyds Bank plc and that MBNA savings are held with Lloyds Bank plc as deposit taker (FRN 119278); MBNA Home Insurance is arranged by Lloyds Bank Insurance Services Limited and underwritten by Lloyds Bank General Insurance Limited. Cards and accounts are managed through Online Services and the MBNA mobile app; applicants must be UK residents aged 18 or over. This information is the company's own statement.
Los informes de usuarios encontrados en internet se clasifican por tema. Los gráficos muestran cómo se distribuyen; los informes se recopilan a partir de registros de Trustpilot, WikiFX y Şikayetvar, y los registros de una misma persona se cuentan una sola vez.
Periodo analizado: enero de 2026 – octubre de 2026
MUY ALTO — NIVEL DE QUEJAS
El 10 % de las entidades con registros de quejas recibió más quejas que esta.
POR TEMA — Otros: Muy alto · Préstamos y tarjetas de crédito: Muy alto · Atención al cliente: Muy alto · Bloqueo y congelación de cuentas: Alto · Retiros y pagos: Medio · Tarifas y comisiones: Alto · Operaciones no autorizadas: Muy alto
The complaint distribution is based on the latest 1-star reviews on MBNA's Trustpilot page (95) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the MBNA name are left out. Across the complaints, rejected home insurance claims, card blocks and interest charged on 0% offers, app access problems and long waits stand out.