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According to its official website, MIFX is the short name of PT Monex Investindo Futures, founded in 2000, a Jakarta-based futures broker (pialang berjangka) with branches in Surabaya, Medan, Denpasar and Bandung. The company states that it operates under a BAPPEBTI licence (178/BAPPEBTI/SI/I/2003) and is also under the supervision of the OJK and Bank Indonesia for financial derivatives based on securities; it is a member of the JFX and ICDX exchanges and of the KBI and Indonesia Clearing House clearing houses. Its services are governed by Indonesian law. The company offers forex, gold, silver, oil and index trading through Ultra Low, Standard, Pro, Pro Rebate and Multilateral accounts on MetaTrader 4, MetaTrader 5 and the MIFX mobile app; the minimum deposit on Ultra Low and Standard accounts is 500,000 IDR. This information is the company's own statement.
Los informes de usuarios encontrados en internet se clasifican por tema. Los gráficos muestran cómo se distribuyen; los informes se recopilan a partir de registros de Trustpilot, WikiFX y Şikayetvar, y los registros de una misma persona se cuentan una sola vez.
Periodo analizado: agosto de 2022 – octubre de 2026
BAJO — NIVEL DE QUEJAS
El 62 % de las entidades con registros de quejas recibió más quejas que esta.
POR TEMA — Condiciones de la cuenta y de negociación: Medio · Manipulación: Alto · Retiros y pagos: Bajo
The complaint distribution is based on the 1-star reviews on MIFX's Trustpilot page (3) and WikiFX (14) records as of 7 October 2026; one person's reviews count once, and records about fake sites and third parties using the MIFX name are left out. Across the complaints, positions closed at prices never reached, autocut and order problems, and withdrawal delays stand out.