ForexQ.com
ForexQ.com
According to its official website, Monek is a payment provider offering card payment acceptance to UK businesses from small businesses to enterprises; the site says it serves more than 18,000 merchants and has over 26 years in payments. Monek Merchant Services Ltd is an Authorised Payment Institution authorised and regulated by the FCA under the Payment Services Regulations 2017 (FRN 920628); its registered office is in Lichfield, merchant funds are safeguarded in designated UK trust accounts, and the site's copyright notice names Monek Group Limited. Services include online payments and hosted checkout, PAX card machines from GBP 25 a month, pay by link, a virtual terminal for phone payments, a developer API, EPOS and Xero integration, a WooCommerce plugin, merchant cash advance and buy now pay later. The site says it offers small businesses a 0.99% blended rate with next-day settlement, IC++ pricing at higher volumes, and white-label and reseller programmes. This information is the company's own statement.
Los informes de usuarios encontrados en internet se clasifican por tema. Los gráficos muestran cómo se distribuyen; los informes se recopilan a partir de registros de Trustpilot, WikiFX y Şikayetvar, y los registros de una misma persona se cuentan una sola vez.
Periodo analizado: mayo de 2023 – octubre de 2026
MUY BAJO — NIVEL DE QUEJAS
El 82 % de las entidades con registros de quejas recibió más quejas que esta.
POR TEMA — Tarifas y comisiones: Alto · Atención al cliente: Bajo
The complaint distribution is based on the 1-star reviews on Monek's Trustpilot page (2) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Monek name are left out. Across the complaints, charges well above competitors and slow, inadequate customer support stand out.