ForexQ.com
ForexQ.com
According to its official website, MyState Bank is the brand of MyState Bank Limited, which has its roots in Tasmania, and is a wholly owned subsidiary of MyState Limited, a national diversified financial services group. MyState Limited was formed in September 2009 through the merger of MyState Bank and Tasmanian Perpetual Trustees Limited; in February 2025 MyState Bank merged with Auswide Bank Ltd, and the two banks now operate as a single authorised deposit-taking institution (ADI). The group also includes TPT Wealth Ltd, a trustee and wealth management company, and Selfco, a vehicle and equipment finance provider. The site states that it has a local history of more than 65 years and over 180,000 customers across Australia; its address in the ASIC record is in Hobart. Its products include the Glide transaction account, the Hello Saver savings account, term deposits, variable and fixed rate home loans and car, home, landlord and travel insurance. Accounts are managed through the mobile app, internet banking, digital wallets, branches and an Australia-based customer care team; the site stresses that there are no monthly account keeping fees. This information is the company's own statement.
Los informes de usuarios encontrados en internet se clasifican por tema. Los gráficos muestran cómo se distribuyen; los informes se recopilan a partir de registros de Trustpilot, WikiFX y Şikayetvar, y los registros de una misma persona se cuentan una sola vez.
Periodo analizado: diciembre de 2024 – octubre de 2026
BAJO — NIVEL DE QUEJAS
El 71 % de las entidades con registros de quejas recibió más quejas que esta.
POR TEMA — Bloqueo y congelación de cuentas: Medio · Atención al cliente: Medio
The complaint distribution is based on the 1-star reviews on the MyState Bank Trustpilot page (6) as of 9 October 2026; one person's reviews count once, and records about fake sites and third parties using the MyState Bank name are left out. Across the complaints, accounts frozen or locked without explanation, failed digital identity verification and lack of help from branch and call centre staff stand out.