ForexQ.com
ForexQ.com
Banco · Reino Unido
According to its official website, Nationwide Building Society is a mutual building society owned by its members rather than shareholders and describes itself as the only major banking provider that doesn't answer to shareholders; it says it has more than 16 million members and 605 branches across the UK. Its head office is at Nationwide House, Swindon. The site states that, following High Court approval, Virgin Money's business transferred to Nationwide on 2 April 2026, and that The Mortgage Works is one of its subsidiaries. It offers personal customers Flex current accounts, instant access and fixed rate savings, cash ISAs, children's accounts, mortgages and buy-to-let, personal loans, credit cards and insurance, and offers businesses business current and savings accounts. Accounts are managed through internet banking, the mobile app, telephone banking and branches; the Fixed Rate Online Bond can be opened with GBP 1. According to the Bank of England list and the FCA register, it is authorised by the PRA and regulated by the FCA and the PRA; the site states that eligible deposits are protected by the FSCS. This information is the company's own statement.
Los informes de usuarios encontrados en internet se clasifican por tema. Los gráficos muestran cómo se distribuyen; los informes se recopilan a partir de registros de Trustpilot, WikiFX y Şikayetvar, y los registros de una misma persona se cuentan una sola vez.
Periodo analizado: septiembre de 2026 – octubre de 2026
ALTO — NIVEL DE QUEJAS
El 32 % de las entidades con registros de quejas recibió más quejas que esta.
POR TEMA — Atención al cliente: Muy alto · Otros: Muy alto · Préstamos y tarjetas de crédito: Muy alto · Bloqueo y congelación de cuentas: Alto · Retiros y pagos: Medio · Operaciones no autorizadas: Muy alto · Tarifas y comisiones: Alto
The complaint distribution is based on the latest 1-star reviews on the Nationwide Trustpilot page (85) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Nationwide name are left out. Across the complaints, long phone waits and unresolved queries, insurance and account-switching problems, loan refusals, and card and account-access issues stand out.