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Nayax

Entidad de dinero electrónico · Reino Unido

Acerca de la empresa

Razón socialNayax Financial Services Ltd. · Nayax Europe UAB
Año de fundación2005
Sede / país de registroHertfordshire, United Kingdom
Sitio webwww.nayax.com
Última comprobación08.10.2026

According to its official website, Nayax is a global fintech company providing end-to-end cashless payment, IoT and management solutions, particularly for unattended and self-service retail. The site says it was founded in 2005 by Yair Nechmad and David Ben Avi, opened offices in the UK in 2014, went public on TASE in 2021 and on Nasdaq (NYAX) in 2022, and operates in more than 50 countries. Its products include the VPOS Touch, Onyx and Nova series of payment devices and kiosks, the Nayax Core management suite and MoMa vending management system, Monyx Wallet, loyalty and card issuing solutions, and payment processing (clearing) services, serving vending, car wash, laundry, amusement, micro market, EV charging, parking and fuel businesses. According to the European terms and conditions linked from the site, payment services are provided by Nayax Europe UAB, registered in Lithuania, under an electronic money institution licence (No 85) from the Bank of Lithuania. The UK entity, Nayax Financial Services Ltd., is based in Hertfordshire (Breakspear Park); the FCA register lists its trading names as Nayax and Coinbridge, and it has been an authorised electronic money institution since 2023. Services are aimed at businesses. This information is the company's own statement.

Datos de la cuenta

TIPOS DE CUENTABusiness (operator) account
DEPÓSITO MÍN.Not stated
PLATAFORMASPayment devices (VPOS Touch, Onyx, Nova) · Nayax Core management suite · MoMa · Monyx Wallet app · API
PRODUCTOSCashless payment devices and kiosks · Payment processing and settlement · Management and telemetry software · Loyalty and card issuing · Digital wallet

Licencias y regulación

FCA (United Kingdom)

N.º de licenciaFRN 989796
Titular de la licenciaNAYAX FINANCIAL SERVICES LTD.
AlcanceListed in the FCA register as an Authorised Electronic Money Institution under NAYAX FINANCIAL SERVICES LTD. (FRN 989796) since 26 Jun 2023.
EstadoVerificada

Bank of Lithuania (Lithuania)

N.º de licenciaLB002078
Titular de la licenciaNayax Europe UAB
AlcanceListed in the Bank of Lithuania register under Nayax Europe UAB with an electronic money institution licence (LB002078) valid since 29 Apr 2021; the site cites it as "No 85". The register shows a fine of €90,000 dated 21 Jul 2026.
EstadoVerificada

Quejas de usuarios

Los informes de usuarios encontrados en internet se clasifican por tema. Los gráficos muestran cómo se distribuyen; los informes se recopilan a partir de registros de Trustpilot, WikiFX y Şikayetvar, y los registros de una misma persona se cuentan una sola vez.

Periodo analizado: junio 2025 – octubre 2026

  • Atención al cliente: 28
  • Otros: 26
  • Retiros y pagos: 21
  • Bloqueo y congelación de cuentas: 8
  • Tarifas y comisiones: 7

ALTO — NIVEL DE QUEJAS

El 23 % de las entidades con registros de quejas recibió más quejas que esta.

POR TEMA — Atención al cliente: Muy alto · Otros: Muy alto · Retiros y pagos: Alto · Bloqueo y congelación de cuentas: Alto · Tarifas y comisiones: Muy alto

FUENTES CONSULTADAS

The complaint distribution is based on the latest 1-star reviews on Nayax's Trustpilot page (89) and Şikayetvar (1) records as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Nayax name are left out. Across the complaints, unanswered support calls and emails, card reader and device faults, and delayed or withheld settlement payouts stand out.

Fuentes e historial de verificación

Fuentes oficiales de la empresanayax.com — homepage, About Us, UK page and European terms and conditions (archive copy dated Oct 2026)
Registros del reguladorFCA — NAYAX FINANCIAL SERVICES LTD., FRN 989796; trading names Nayax, Coinbridge (register.fca.org.uk) · Bank of Lithuania — Nayax Europe UAB, LB002078 (lb.lt)
Registro mercantilCompanies House — NAYAX FINANCIAL SERVICES LTD., company no 13010837, incorporated 11.11.2020
Fuentes de opiniones de usuariosTrustpilot · Şikayetvar · WikiFX
Última verificación08.10.2026

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