ForexQ.com
ForexQ.com
According to its official website, Newcastle Permanent is one of Australia's leading customer-owned banks and says it has been helping customers from their first homes through to investment properties for 120 years. Together with Greater Bank, it is part of Newcastle Greater Mutual Group Ltd (NGM Group); as a mutual it says it has no shareholders, that its team is 100% based in Australia and that it has invested more than 25 million AUD in community funding since 2003. Its products include home loans, personal loans, credit cards, transaction and savings accounts (including Smart Saver) and 12-month term deposits from a minimum of 1,000 AUD. Services are provided through branches, the contact centre, the mobile app and internet banking. The information is based on archive copies of the official website dated 8 December 2025 and 20 August 2026. This information is the company's own statement.
Los informes de usuarios encontrados en internet se clasifican por tema. Los gráficos muestran cómo se distribuyen; los informes se recopilan a partir de registros de Trustpilot, WikiFX y Şikayetvar, y los registros de una misma persona se cuentan una sola vez.
Periodo analizado: marzo de 2024 – octubre de 2026
BAJO — NIVEL DE QUEJAS
El 79 % de las entidades con registros de quejas recibió más quejas que esta.
POR TEMA — Préstamos y tarjetas de crédito: Alto · Bloqueo y congelación de cuentas: Bajo
The complaint distribution is based on the 1-star reviews on the Newcastle Permanent Trustpilot page (3) as of 9 October 2026; one person's reviews count once, and records about fake sites and third parties using the Newcastle Permanent name are left out. Across the complaints, a rejected loan application, a claim that interest was charged on a paid-off home loan and an unanswered account application stand out.