ForexQ.com
ForexQ.com
Entidad de pago · Reino Unido
According to its official website, NewDay is a London-based British consumer credit company whose purpose is to help people move forward with credit, serving around 4 million customers. It offers instalment finance, buy now pay later (BNPL), 0% finance and carded and digital revolving credit. Its own brands are the credit-builder Aqua, the cardless digital credit product Bip and the checkout credit Newpay; partner brands include the John Lewis & Partners credit card, AO and Argos. It also offers its cloud-based NewDay Platform to banks and retailers. The site says NewDay Ltd and NewDay Cards Ltd are authorised and regulated by the FCA (FRN 690292 and 682417), and that NewDay Ltd is also authorised under the Payment Services Regulations 2017 for the provision of payment services (FRN 555318). The company is a member of the Finance and Leasing Association; its registered office is 7 Handyside Street, London N1C 4DA and its customer call centre is in Leeds. This information is the company's own statement.
Los informes de usuarios encontrados en internet se clasifican por tema. Los gráficos muestran cómo se distribuyen; los informes se recopilan a partir de registros de Trustpilot, WikiFX y Şikayetvar, y los registros de una misma persona se cuentan una sola vez.
Periodo analizado: mayo de 2026 – octubre de 2026
ALTO — NIVEL DE QUEJAS
El 29 % de las entidades con registros de quejas recibió más quejas que esta.
POR TEMA — Préstamos y tarjetas de crédito: Muy alto · Otros: Muy alto · Retiros y pagos: Alto · Bloqueo y congelación de cuentas: Medio · Atención al cliente: Alto · Tarifas y comisiones: Muy alto · Operaciones no autorizadas: Muy alto
The complaint distribution is based on the latest 1-star reviews on NewDay's Trustpilot page (87) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the NewDay name are left out. Across the complaints, the removal of interest-free plans and automatic payment allocation after the Argos Pay switch, credit limit cuts and high interest rates stand out.