ForexQ.com
ForexQ.com
Entidad de pago · Reino Unido
According to its official website, Optimal Currency is a British currency exchange and international money transfer company founded in 2018 by David Worthington, Charlotte Worthington and Robert Ingleby, with an emphasis on personal service. It serves individuals buying or selling property abroad, emigrating, transferring pensions or sending money to family, and companies with import and export payments, overseas payroll and currency risk management. The service is run through a personal currency broker; spot contracts, forward contracts of up to two years and limit and stop-loss orders are offered, and it says no transfer fees are charged and SEPA, SEPA Instant, Faster Payments and CHAPS are used. The site says Optimal Currency Limited (company no 11627191) is authorised and regulated by the FCA as an Authorised Payment Institution under the Payment Services Regulations 2017 (FRN 830790), that its foreign exchange services, including forward contracts, are not regulated, and that funds relating to payment services are safeguarded in a segregated account at Banking Circle. The company is a member of AFEP; its registered office is 13 Upper High Street, Thame. This information is the company's own statement.
Los informes de usuarios encontrados en internet se clasifican por tema. Los gráficos muestran cómo se distribuyen; los informes se recopilan a partir de registros de Trustpilot, WikiFX y Şikayetvar, y los registros de una misma persona se cuentan una sola vez.
Periodo analizado: abril 2025 – octubre 2026
MUY BAJO — NIVEL DE QUEJAS
El 89 % de las entidades con registros de quejas recibió más quejas que esta.
POR TEMA — Bloqueo y congelación de cuentas: Bajo
The complaint distribution is based on the 1-star reviews on Optimal Currency's Trustpilot page (1) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Optimal Currency name are left out. Across the complaints, the refusal to open an account after anti-money-laundering checks stand out.