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According to its official website, Paragon Bank is the banking company of Paragon Banking Group; the group was established in 1985 and launched its banking subsidiary, Paragon Bank, on 18 February 2014. Its registered office is at 51 Homer Road, Solihull. The bank offers individuals easy access and fixed rate savings accounts and cash ISAs (including a Lifetime ISA); buy-to-let and specialist residential mortgages for landlords through intermediaries; asset, development, invoice and structured finance for businesses; and motor finance for individuals. Savings accounts can be applied for online or by post; the 14 Month Fixed Rate Cash ISA starts from GBP 500. Paragon also offers Spring, an easy access savings app. According to the Bank of England list and the FCA register, Paragon Bank PLC is authorised by the PRA to accept deposits and is regulated by the FCA and the PRA. The site says eligible deposits with Paragon Bank are protected by the FSCS up to a total of GBP 120,000. This information is the company's own statement.
Los informes de usuarios encontrados en internet se clasifican por tema. Los gráficos muestran cómo se distribuyen; los informes se recopilan a partir de registros de Trustpilot, WikiFX y Şikayetvar, y los registros de una misma persona se cuentan una sola vez.
Periodo analizado: abril de 2025 – octubre de 2026
MUY ALTO — NIVEL DE QUEJAS
El 18 % de las entidades con registros de quejas recibió más quejas que esta.
POR TEMA — Retiros y pagos: Muy alto · Otros: Muy alto · Atención al cliente: Muy alto · Bloqueo y congelación de cuentas: Alto · Préstamos y tarjetas de crédito: Muy alto · Tarifas y comisiones: Alto · Operaciones no autorizadas: Muy alto
The complaint distribution is based on the latest 1-star reviews on the Paragon Bank Trustpilot page (92) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Paragon Bank name are left out. Across the complaints, alleged delays in ISA transfers and maturity payments, lower rates for existing savers and slow account change processes stand out.