ForexQ.com
ForexQ.com
PayPoint Payment Services Limited is the FCA-authorised payment institution of the PayPoint Plc group. According to the group's official website, PayPoint offers services in more than 30,000 stores across the UK, including bill payments and energy and mobile top-ups, Cash Out vouchers and collection of benefit and pension payments, cash deposits into bank accounts (Lloyds, Halifax, Bank of Scotland, Nationwide, Monzo), free cash withdrawals from 1p to £50, ATMs, Collect+ parcel points, DVLA International Driving Permits and gift vouchers; it also has multichannel payment solutions for retailers and organisations. According to the terms published on the site, PayPoint Payment Services Limited (company no 08633289, Welwyn Garden City) is authorised by the FCA under the Payment Services Regulations 2017 as an authorised payment institution (FRN 608277) and provides open banking account information (AIS) and payment initiation (PIS) services through apps and websites. According to Companies House the company was incorporated in 2013. This information is the company's own statement.
Los informes de usuarios encontrados en internet se clasifican por tema. Los gráficos muestran cómo se distribuyen; los informes se recopilan a partir de registros de Trustpilot, WikiFX y Şikayetvar, y los registros de una misma persona se cuentan una sola vez.
Periodo analizado: septiembre de 2021 – octubre de 2026
ALTO — NIVEL DE QUEJAS
El 29 % de las entidades con registros de quejas recibió más quejas que esta.
POR TEMA — Atención al cliente: Muy alto · Tarifas y comisiones: Muy alto · Retiros y pagos: Alto · Otros: Muy alto · Bloqueo y congelación de cuentas: Bajo · Operaciones no autorizadas: Muy alto
The complaint distribution is based on the latest 1-star reviews on PayPoint's Trustpilot page (87) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the PayPoint name are left out. Across the complaints, retailers being unable to reach support, contract, device and exit fees, and Cash Out vouchers not paid in stores stand out.