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PhillipCapital is the trade name of PhillipCapital Menkul Değerler A.Ş., registered in the SPK (Capital Markets Board of Turkey) register as a broadly authorised brokerage firm. According to the company's website, the Singapore-based PhillipCapital Group entered Turkey on 9 March 2012 by acquiring the Turkish brokerage Hak Menkul; the company's sole shareholder is Phillip Brokerage Pte. Ltd. with 100%, and its head office is in Sisli, Istanbul. The company offers Borsa Istanbul equities, VIOP, futures on overseas exchanges such as CME, LME and EUREX, US shares and individual portfolio management; trading is done on Phillip MobilG+, CQG, Phillip Nova and TradingView. Although the SPK record includes permits for transaction and portfolio brokerage in leveraged trading, the website lists no separate leveraged FX (forex) product. On its website the company warns investors that its name and the group's name are used by fake platforms, Telegram groups and phone calls; the SPK also decided to block access to the phillipcapital.credit domains in its bulletin no. 2024/25 of 16 May 2024 and filed a criminal complaint about the content providers of these sites in its bulletin no. 2025/40 of 23 July 2025. This information is the company's own statement; the licence details were verified in the SPK register. The group's Australian entity PHILLIP SECURITIES (AUS) LIMITED (AFSL 247100) holds an AFS licence from ASIC.
Los informes de usuarios encontrados en internet se clasifican por tema. Los gráficos muestran cómo se distribuyen; los informes se recopilan a partir de registros de Trustpilot, WikiFX y Şikayetvar, y los registros de una misma persona se cuentan una sola vez.
Periodo analizado: octubre 2023 – octubre 2026
BAJO — NIVEL DE QUEJAS
El 60 % de las entidades con registros de quejas recibió más quejas que esta.
POR TEMA — Condiciones de la cuenta y de negociación: Alto · Atención al cliente: Alto · Retiros y pagos: Bajo · Otros: Medio
The complaint distribution is based on classifiable reports on Şikayetvar's PhillipCapital page (19) as of 8 October 2026; records with hidden content and reports about fake sites and third parties using the company's name are left out, and the reports cover the company's non-FX services. Across the complaints, account maintenance fees, interest and debt deductions, and trading platform and mobile app problems stand out.