ForexQ.com
ForexQ.com
Entidad de dinero electrónico · Reino Unido
According to its official website, PingPong provides cross-border payments infrastructure to e-commerce sellers, marketplaces and travel, digital services, logistics and trading companies. The site says its US company was founded in New York in 2015 and its headquarters opened in Hangzhou the same year, that it obtained a European payment licence from Luxembourg in 2017 and a UK e-money institution licence in April 2023; it reports more than 750,000 active users, more than 200 regions, annualised transaction volume above USD 300 billion, 44 offices and 82 global licences and authorisations (data as of 30 June 2026). Services include local accounts in more than 20 currencies, payouts in more than 25 currencies, payment acceptance through card networks and alternative payment methods (Checkout), multi-currency cards and 24/7 FX. According to the footer of the UK site, PingPong Payment (UK) Limited is authorised by the FCA under the Electronic Money Regulations 2011 to issue electronic money and provide payment services (FRN 974154); its registered address is in London, and the site states that e-money accounts are not bank accounts and are not covered by the FSCS. This information is the company's own statement.
Los informes de usuarios encontrados en internet se clasifican por tema. Los gráficos muestran cómo se distribuyen; los informes se recopilan a partir de registros de Trustpilot, WikiFX y Şikayetvar, y los registros de una misma persona se cuentan una sola vez.
Periodo analizado: marzo de 2022 – octubre de 2026
MUY ALTO — NIVEL DE QUEJAS
El 18 % de las entidades con registros de quejas recibió más quejas que esta.
POR TEMA — Retiros y pagos: Muy alto · Bloqueo y congelación de cuentas: Muy alto · Atención al cliente: Alto · Otros: Alto · Préstamos y tarjetas de crédito: Alto · Operaciones no autorizadas: Muy alto
The complaint distribution is based on the latest 1-star reviews on PingPong's Trustpilot page (92) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the PingPong name are left out. Across the complaints, payouts and transfers held for weeks or rejected, and accounts blocked or never opened after document reviews stand out.