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Pomelo

Entidad de dinero electrónico · Reino Unido

Acerca de la empresa

Razón socialPomelo Group Ltd (Pomelo Pay)
Año de fundación2017
Sede / país de registroLondon, United Kingdom
Sitio webwww.pomelogroup.com
Última comprobación08.10.2026

According to its official website, Pomelo is a B2B company offering financial institutions and enterprises a unified payments platform (Payments Platform as a Service) that brings payment rails, merchant management tools and API-based technology together. The site states that the company was founded in London in 2017, began by helping businesses take payments anywhere without expensive point-of-sale hardware, and continues to provide these solutions directly to UK businesses as Pomelo Pay; it says its presence in Europe and Asia lets it address businesses' working capital challenges. Services include QR code payments, Tap to Pay, payment links and invoicing, card issuing, currency conversion and merchant onboarding, management and monitoring tools; clients are financial institutions, fintechs, small businesses, the public sector and corporations. According to the site footer, Pomelo Group Ltd is authorised by the FCA under the Electronic Money Regulations 2011 for the issuing of electronic money (FRN 928018). This information is the company's own statement.

Datos de la cuenta

TIPOS DE CUENTACorporate clients (financial institutions, fintechs, businesses, public sector)
DEPÓSITO MÍN.Not stated
PLATAFORMASPayments Platform as a Service (PPaaS) · API
PRODUCTOSPayment acceptance (QR code, Tap to Pay, payment links, invoicing) · Card issuing · Currency conversion · Merchant onboarding and management

Licencias y regulación

FCA (Reino Unido)

N.º de licenciaFRN 928018
Titular de la licenciaPomelo Group Ltd
AlcanceListed in the FCA register as an Authorised Electronic Money Institution under Pomelo Group Ltd (FRN 928018) since 1 Dec 2020.
EstadoVerificada

Quejas de usuarios

Los informes de usuarios encontrados en internet se clasifican por tema. Los gráficos muestran cómo se distribuyen; los informes se recopilan a partir de registros de Trustpilot, WikiFX y Şikayetvar, y los registros de una misma persona se cuentan una sola vez.

Periodo analizado: noviembre de 2022 – octubre de 2026

  • Bloqueo y congelación de cuentas: 1

MUY BAJO — NIVEL DE QUEJAS

El 89 % de las entidades con registros de quejas recibió más quejas que esta.

POR TEMA — Bloqueo y congelación de cuentas: Bajo

FUENTES CONSULTADAS

The complaint distribution is based on the 1-star reviews on Pomelo Pay's Trustpilot page (1) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Pomelo name are left out. Across the complaints, a sign-up that could not be completed and unanswered support emails stand out.

Fuentes e historial de verificación

Fuentes oficiales de la empresapomelogroup.com (pomelopay.com redirects there) — homepage (footer), About Us page
Registros del reguladorFCA — Pomelo Group Ltd, FRN 928018; trading name Pomelo Pay (register.fca.org.uk)
Registro mercantilCompanies House — POMELO GROUP LTD, company no 10583935, incorporated 25 Jan 2017
Fuentes de opiniones de usuariosTrustpilot · Şikayetvar · WikiFX
Última verificación08.10.2026

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