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According to its official website, Prezzee is a digital gift card (eGift card) platform founded in 2014 that operates in North America, Canada, the United Kingdom, Australia, New Zealand and France; the group's ultimate holding company is Prezzee Pty Limited (ACN 602 963 422), incorporated in Australia. The site describes personalised digital gift cards from more than 300 retail brands, Smart eGift Cards that can be used across several brands, Prezzee Business for sending gift cards to teams and clients in bulk (it names QBE, HSBC and Coca-Cola among its clients) and the Prezzee API, which gives businesses a white-label marketplace. The PrezzeePay Open Loop Card and PrezzeePay Category Cards are issued in Australia by PrezzeePay Pty Ltd (ACN 684 663 518) and run on the UnionPay International network; the site says they can be used with Apple Pay. The site also states that Prezzee is not associated with the Prezzy® card or Epay New Zealand Limited in New Zealand. This information is the company's own statement.
Los informes de usuarios encontrados en internet se clasifican por tema. Los gráficos muestran cómo se distribuyen; los informes se recopilan a partir de registros de Trustpilot, WikiFX y Şikayetvar, y los registros de una misma persona se cuentan una sola vez.
Periodo analizado: mayo de 2025 – octubre de 2026
MUY ALTO — NIVEL DE QUEJAS
El 6 % de las entidades con registros de quejas recibió más quejas que esta.
POR TEMA — Préstamos y tarjetas de crédito: Muy alto · Retiros y pagos: Alto · Bloqueo y congelación de cuentas: Alto · Atención al cliente: Muy alto · Otros: Medio · Operaciones no autorizadas: Muy alto
The complaint distribution is based on the latest 1-star reviews on the Prezzee AU Trustpilot page (97) as of 9 October 2026; one person's reviews count once, and records about fake sites and third parties using the Prezzee name are left out. Across the complaints, gift cards failing at checkout, expired balances not refunded, cards not delivered and difficulty reaching a human agent stand out.