ForexQ.com
ForexQ.com
Bróker · Internacional
According to its official website, PrimeXBT is a trading brand operating since 2018 that combines crypto and traditional markets in a single account; it says it serves more than 1 million users in over 150 countries. It offers CFDs on forex, indices, commodities, shares and crypto, crypto perpetual futures, and crypto purchases with Visa and Mastercard. The website is owned by PrimeXBT (Pty) Ltd, registered in Gordon's Bay (Western Cape); this company is an FSCA-authorised financial services provider (FSP 45697) and states that it acts as an intermediary between the investor and the market maker that is the counterparty. The group also includes PrimeXBT Trading Services, S.A. de C.V. in El Salvador, which states that it holds a digital asset service provider (DASP, PSAD-0045) registration from the CNAD and a Bitcoin Services Provider licence from the Central Reserve Bank (BCR), and PrimeXBT Trading Services Ltd, incorporated in Saint Lucia (company no. 2024-00343); the contracting entity is determined at registration based on the client's jurisdiction, and the website states no licence for the Saint Lucia company. Services are not offered to residents of the USA, Canada, Iran, North Korea or Russia, and the website is not intended for residents of the EEA or the United Kingdom. Platforms are PXTrader 2.0, the PrimeXBT mobile app and MetaTrader 5; leverage goes up to 1:1000 for forex on PXTrader and up to 1:2000 on the MT5 Pro account. This information is the company's own statement.
Los informes de usuarios encontrados en internet se clasifican por tema. Los gráficos muestran cómo se distribuyen; los informes se recopilan a partir de registros de Trustpilot, WikiFX y Şikayetvar, y los registros de una misma persona se cuentan una sola vez.
Periodo analizado: abril 2025 – octubre 2026
ALTO — NIVEL DE QUEJAS
El 30 % de las entidades con registros de quejas recibió más quejas que esta.
POR TEMA — Retiros y pagos: Alto · Condiciones de la cuenta y de negociación: Alto · Manipulación: Muy alto · Bonos y promociones: Muy alto · Cierre de cuenta: Alto · Atención al cliente: Medio
The complaint distribution is based on the latest 1-star reviews on PrimeXBT's Trustpilot page (76) and WikiFX (4) records as of 10 October 2026; one person's reviews count once, and records about fake sites and third parties using the PrimeXBT name are left out. Across the complaints, uncredited deposits, delayed withdrawals, platform-error liquidations and alleged profit cancellations stand out.