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According to its official website, RCI Bank UK is the UK savings bank of RCI Bank and Services (today Mobilize Financial Services), the banking arm Renault set up in 1974; RCI Bank is a trading name of the UK-incorporated RCI Bank UK Limited and launched in the UK in 2015. Its UK base is in Rickmansworth; the site reports more than 130,000 savings customers. The bank offers online savings accounts: the Freedom Savings easy access account (minimum initial deposit 100 GBP), 14 and 95 day notice accounts, fixed-term accounts of 1 to 5 years (from 1,000 GBP) and a 2 year fixed-term Cash ISA. Accounts are managed through the website and the mobile app, with phone support seven days a week; the site says deposits are protected by the FSCS up to 120,000 GBP. According to the Bank of England list and the FCA register, RCI Bank UK Limited is authorised by the PRA to accept deposits and is regulated by the FCA and the PRA. This information is the company's own statement.
Los informes de usuarios encontrados en internet se clasifican por tema. Los gráficos muestran cómo se distribuyen; los informes se recopilan a partir de registros de Trustpilot, WikiFX y Şikayetvar, y los registros de una misma persona se cuentan una sola vez.
Periodo analizado: octubre 2023 – octubre 2026
ALTO — NIVEL DE QUEJAS
El 31 % de las entidades con registros de quejas recibió más quejas que esta.
POR TEMA — Retiros y pagos: Muy alto · Bloqueo y congelación de cuentas: Muy alto · Otros: Muy alto · Atención al cliente: Muy alto · Operaciones no autorizadas: Muy alto
The complaint distribution is based on the latest 1-star reviews on the RCI Bank UK Trustpilot page (86) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the RCI Bank UK name are left out. Across the complaints, delayed access to money and interest at maturity, accounts restricted after source-of-funds requests and phone access stand out.