ForexQ.com
ForexQ.com
According to its official website and NatWest Group's official heritage page, Royal Bank of Scotland is The Royal Bank of Scotland plc, founded by royal charter in Edinburgh in 1727 and now part of NatWest Group; its registered office is at 36 St Andrew Square, Edinburgh. Through rbs.co.uk it offers personal, Premier and business customers current accounts (Select, Reward, student, child and teen accounts), overdrafts, mortgages, the Digital Regular Saver, Flexible Saver and fixed term savings accounts, cash ISAs, Royal Bank Invest investment accounts and pensions, loans and credit cards; fixed term savings accounts accept deposits from GBP 1. Services are provided through digital banking and the Royal Bank of Scotland mobile app. According to the Bank of England list and the FCA register, the bank is authorised by the PRA and regulated by the FCA and the PRA; the site states that eligible deposits are protected up to a total of GBP 120,000 by the FSCS. This information is the company's own statement.
Los informes de usuarios encontrados en internet se clasifican por tema. Los gráficos muestran cómo se distribuyen; los informes se recopilan a partir de registros de Trustpilot, WikiFX y Şikayetvar, y los registros de una misma persona se cuentan una sola vez.
Periodo analizado: octubre 2025 – octubre 2026
MUY ALTO — NIVEL DE QUEJAS
El 18 % de las entidades con registros de quejas recibió más quejas que esta.
POR TEMA — Bloqueo y congelación de cuentas: Muy alto · Préstamos y tarjetas de crédito: Muy alto · Otros: Muy alto · Atención al cliente: Muy alto · Retiros y pagos: Alto · Operaciones no autorizadas: Muy alto
The complaint distribution is based on the latest 1-star reviews on the Royal Bank of Scotland Trustpilot page (92) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Royal Bank of Scotland name are left out. Across the complaints, card blocks and refused card disputes, app and account lockouts, cash withdrawal limits and difficulty reaching an agent past the Cora chatbot stand out.