ForexQ.com
ForexQ.com
Banco · Reino Unido
According to its official website, Secure Trust Bank is an award-winning UK retail bank founded in 1952 in the West Midlands, headquartered at Yorke House, Solihull, which provides savings accounts and lending services to more than a million customers. UK-incorporated Secure Trust Bank PLC offers personal customers Access and notice accounts, fixed rate bonds and fixed rate cash ISAs, and offers businesses and property investors asset based lending, bridging finance, development finance and retail finance; the group also includes the V12 Retail Finance and V12 Vehicle Finance brands. Access accounts accept deposits from GBP 1, and accounts are managed through internet banking and the savings mobile app. The bank is authorised by the PRA and regulated by the FCA and the PRA; the site states that deposits are protected by the FSCS up to GBP 120,000. This information is the company's own statement.
Los informes de usuarios encontrados en internet se clasifican por tema. Los gráficos muestran cómo se distribuyen; los informes se recopilan a partir de registros de Trustpilot, WikiFX y Şikayetvar, y los registros de una misma persona se cuentan una sola vez.
Periodo analizado: abril de 2024 – octubre de 2026
MUY ALTO — NIVEL DE QUEJAS
El 6 % de las entidades con registros de quejas recibió más quejas que esta.
POR TEMA — Otros: Muy alto · Retiros y pagos: Muy alto · Bloqueo y congelación de cuentas: Alto · Atención al cliente: Alto · Tarifas y comisiones: Alto · Operaciones no autorizadas: Muy alto
The complaint distribution is based on the latest 1-star reviews on the Secure Trust Bank Trustpilot page (97) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Secure Trust Bank name are left out. Across the complaints, lower rates for existing customers, delayed ISA transfers and withdrawals, and online account lockouts stand out.