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Sends

Entidad de dinero electrónico · Reino Unido

Acerca de la empresa

Razón socialSmartflow Payments Limited
Año de fundación2017
Sede / país de registroWelwyn Garden City, United Kingdom
Sitio websends.co
Última comprobación08.10.2026

According to its official website, Sends is an electronic money institution trading under the name of Smartflow Payments Limited that offers online financial accounts to individuals and businesses. Customers can open several accounts with personal IBANs in EUR, GBP and USD; send and receive money via SEPA, SWIFT and UK local payments, accept online payments directly to their IBAN, make payouts to IBANs and cards and track transactions in one dashboard; currency exchange carries a 0.3% fee and there are no monthly fees. The service is aimed at private individuals, entrepreneurs, e-commerce merchants and startups; accounts are opened only for individuals living in the UK and legal entities registered there. The site states that Smartflow Payments Limited is registered in England and Wales under number 11070048 and is authorised by the FCA under the Electronic Money Regulations 2011 and the Payment Services Regulations 2017 to issue electronic money and provide payment services (FRN 900873); the website is owned by ODESSYS TECH LTD and used under a licence agreement. The address is in Welwyn Garden City; according to Companies House the company was incorporated in 2017. This information is the company's own statement.

Datos de la cuenta

TIPOS DE CUENTAUK-resident individuals and UK-registered businesses
DEPÓSITO MÍN.Not stated
PLATAFORMASWeb dashboard · Mobile app
PRODUCTOSMulti-currency account with personal IBAN (EUR, GBP, USD) · SEPA, SWIFT and UK local transfers · Online payment acceptance · Payouts to IBAN and cards · Currency exchange

Licencias y regulación

FCA (United Kingdom)

N.º de licenciaFRN 900873
Titular de la licenciaSMARTFLOW PAYMENTS LIMITED
AlcanceListed in the FCA register as an Authorised Electronic Money Institution under SMARTFLOW PAYMENTS LIMITED (FRN 900873) since 6 Jan 2019.
EstadoVerificada

Quejas de usuarios

Los informes de usuarios encontrados en internet se clasifican por tema. Los gráficos muestran cómo se distribuyen; los informes se recopilan a partir de registros de Trustpilot, WikiFX y Şikayetvar, y los registros de una misma persona se cuentan una sola vez.

Periodo analizado: mayo 2025 – octubre 2026

  • Retiros y pagos: 1
  • Bloqueo y congelación de cuentas: 1

MUY BAJO — NIVEL DE QUEJAS

El 82 % de las entidades con registros de quejas recibió más quejas que esta.

POR TEMA — Retiros y pagos: Bajo · Bloqueo y congelación de cuentas: Bajo

FUENTES CONSULTADAS

The complaint distribution is based on the 1-star reviews on Sends's Trustpilot page (2) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Sends name are left out. Across the complaints, held outgoing payments and source-of-wealth and source-of-funds documents requested at account opening stand out.

Fuentes e historial de verificación

Fuentes oficiales de la empresasends.co — homepage, FAQ, legal information in the footer
Registros del reguladorFCA — SMARTFLOW PAYMENTS LIMITED, FRN 900873 (register.fca.org.uk)
Registro mercantilCompanies House — SMARTFLOW PAYMENTS LIMITED, company no 11070048, incorporated 17 Nov 2017
Fuentes de opiniones de usuariosTrustpilot · Şikayetvar · WikiFX
Última verificación08.10.2026

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