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Acerca de la empresa

Razón socialSkrill Limited · Paysafe Payment Solutions Limited · Paysafe Financial Services Limited
Año de fundación2001
Sede / país de registroLondon, United Kingdom
Sitio webwww.skrill.com
Última comprobación08.10.2026

According to its official website, Skrill is a digital wallet brand that has served millions of customers since 2001; the site footer states that the Skrill brand belongs to Skrill Limited and names Paysafe group companies. With the Skrill wallet users can pay online without sharing bank details, send money to another Skrill user or to a bank account and make international transfers; the site says the wallet can also be used to fund betting, gaming and forex accounts. Products include the Skrill Prepaid Mastercard and a virtual card, Apple Pay and Google Pay support, crypto buying and selling, rate alerts, the Knect loyalty programme, account levels and a VIP programme; services are used via the website and the iOS and Android app. According to the UK footer, Skrill Limited is incorporated in England (company no 04260907, London), authorised by the FCA under the Electronic Money Regulations 2011 (FRN 900001) and also registered with the FCA as a cryptoasset firm; the Prepaid Mastercard is issued by the group company Paysafe Financial Services Limited (FRN 900015). Customers in the European Economic Area are served by Paysafe Payment Solutions Limited, trading as Skrill and supervised by the Central Bank of Ireland. This information is the company's own statement.

Datos de la cuenta

TIPOS DE CUENTAIndividual customers · Account levels and VIP programme
DEPÓSITO MÍN.Not stated
PLATAFORMASWebsite · iOS and Android app
PRODUCTOSDigital wallet · Online payments · Money transfers (to Skrill users, bank accounts, abroad) · Skrill Prepaid Mastercard and virtual card · Crypto trading · Knect loyalty programme

Licencias y regulación

FCA (Reino Unido)

N.º de licenciaFRN 900001
Titular de la licenciaSkrill Limited
AlcanceListed in the FCA register as an Authorised Electronic Money Institution under Skrill Limited (FRN 900001) since 13 Jan 2018. Under the same FRN it is also registered as a cryptoasset firm under the Money Laundering Regulations (12 Nov 2021).
EstadoVerificada

CBI (Irlanda)

N.º de licenciaC184986
Titular de la licenciaPaysafe Payment Solutions Limited
AlcanceThe Central Bank of Ireland register lists Paysafe Payment Solutions Limited (trading name Skrill) as an electronic money institution (PSD2) (C184986); the same entry also shows authorisation as a crypto-asset service provider under MiCAR.
EstadoVerificada

Quejas de usuarios

Los informes de usuarios encontrados en internet se clasifican por tema. Los gráficos muestran cómo se distribuyen; los informes se recopilan a partir de registros de Trustpilot, WikiFX y Şikayetvar, y los registros de una misma persona se cuentan una sola vez.

Periodo analizado: diciembre de 2023 – octubre de 2026

  • Bloqueo y congelación de cuentas: 64
  • Retiros y pagos: 15
  • Tarifas y comisiones: 5
  • Atención al cliente: 4
  • Préstamos y tarjetas de crédito: 1
  • Operaciones no autorizadas: 1

ALTO — NIVEL DE QUEJAS

El 23 % de las entidades con registros de quejas recibió más quejas que esta.

POR TEMA — Bloqueo y congelación de cuentas: Muy alto · Retiros y pagos: Alto · Tarifas y comisiones: Muy alto · Atención al cliente: Medio · Préstamos y tarjetas de crédito: Alto · Operaciones no autorizadas: Muy alto

FUENTES CONSULTADAS

The complaint distribution is based on the latest 1-star reviews on Skrill's Trustpilot page (86) and Şikayetvar (4) records as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Skrill name are left out. Across the complaints, accounts restricted or closed after deposits, lengthy address and identity checks, and delayed withdrawals and transfers stand out.

Fuentes e historial de verificación

Fuentes oficiales de la empresaskrill.com — homepage (/en/), fees page, UK site footer (Skrill Limited legal notice)
Registros del reguladorFCA — Skrill Limited, FRN 900001 (register.fca.org.uk) · CBI — Paysafe Payment Solutions Limited, C184986 (registers.centralbank.ie)
Registro mercantilCompanies House — SKRILL LIMITED, company no 04260907, incorporated 27 Jul 2001
Fuentes de opiniones de usuariosTrustpilot · Şikayetvar · WikiFX
Última verificación08.10.2026

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