ForexQ.com
ForexQ.com
According to its official website, Tandem Bank is Tandem Bank Limited, trading as Tandem, which launched in 2014 as one of the UK's original digital challenger banks; its registered office is in Blackpool. The site states that Tandem bought Harrods Bank in 2018, acquired Allium Lending Group in 2020, merged with Oplo in 2022 and acquired Loop in 2023. Through its app the bank offers instant access and fixed rate Cash ISAs, an Instant Access Saver and a Fixed Term Saver; through brokers and partners it provides home improvement loans, motor finance, home loans and mortgages, and says some deposits support greener lending such as solar panels and low-emission vehicles. According to the Bank of England list and the FCA register, the bank is authorised by the PRA and regulated by the FCA and the PRA; the site states that deposits are protected up to GBP 120,000 by the FSCS. This information is the company's own statement.
Los informes de usuarios encontrados en internet se clasifican por tema. Los gráficos muestran cómo se distribuyen; los informes se recopilan a partir de registros de Trustpilot, WikiFX y Şikayetvar, y los registros de una misma persona se cuentan una sola vez.
Periodo analizado: marzo de 2025 – octubre de 2026
ALTO — NIVEL DE QUEJAS
El 23 % de las entidades con registros de quejas recibió más quejas que esta.
POR TEMA — Préstamos y tarjetas de crédito: Muy alto · Atención al cliente: Muy alto · Retiros y pagos: Alto · Bloqueo y congelación de cuentas: Alto · Otros: Alto · Operaciones no autorizadas: Muy alto
The complaint distribution is based on the latest 1-star reviews on the Tandem Bank Trustpilot page (90) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Tandem Bank name are left out. Across the complaints, faulty-vehicle and repayment disputes under motor and loan finance, difficulty reaching customer service, and delayed ISA transfers stand out.