ForexQ.com
ForexQ.com
According to its official website, thisbank is the trading name of the UK-incorporated This Bank Ltd. The site traces its roots to the Westmoreland Building Society, founded in Jamaica in 1864, and the JN Group that grew out of it; JN Bank UK was established in 2017, received its banking licence and began operating in 2020, and was relaunched as thisbank in 2026 under new leadership and ownership. It is headquartered in London. The bank offers UK residents aged 18 and over easy access, triple access and fixed term savings accounts; it does not lend directly but provides loans through more than 100 retail partners for things such as home improvements, solar panels or medical procedures. Accounts are managed through the mobile app and online banking. According to the Bank of England list and the FCA register, This Bank Limited is authorised by the PRA to accept deposits and is regulated by the FCA and the PRA; the site states that eligible deposits are protected by the FSCS. This information is the company's own statement.
Los informes de usuarios encontrados en internet se clasifican por tema. Los gráficos muestran cómo se distribuyen; los informes se recopilan a partir de registros de Trustpilot, WikiFX y Şikayetvar, y los registros de una misma persona se cuentan una sola vez.
Periodo analizado: mayo 2026 – octubre 2026
BAJO — NIVEL DE QUEJAS
El 71 % de las entidades con registros de quejas recibió más quejas que esta.
POR TEMA — Atención al cliente: Medio · Retiros y pagos: Bajo · Préstamos y tarjetas de crédito: Alto · Bloqueo y congelación de cuentas: Bajo · Otros: Bajo
The complaint distribution is based on the 1-star reviews on the thisbank Trustpilot page (6) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the thisbank name are left out. Across the complaints, difficulty reaching customer service, problems adding funds, loan paperwork and extra documents at account opening stand out.