According to its official website, Tide is a London-based business finance platform built for business owners, which it says is used by more than 2 million freelancers, sole traders and limited companies worldwide. The site says it offers, through its app, a business account, collections via invoicing, card readers and payment links, international payments, accounting and Making Tax Digital tools, company formation and a virtual office address, business loan comparison and business insurance. The site stresses that Tide is not a bank: Tide Platform Limited is authorised by the FCA under the Electronic Money Regulations 2011 to issue e-money and to provide payment initiation and account information services (FRN 900843), and is also authorised for credit and insurance broking (FRN 718743). Tide current and savings accounts are provided by ClearBank Ltd (FRN 754568); some e-money accounts are held through PrePay Technologies Limited (FRN 900010); for insurance, Tide Insurance Services Limited is authorised by the FCA (FRN 1040067). This information is the company's own statement.
Datos de la cuenta
TIPOS DE CUENTAFreelancers · Sole traders · Limited companies
DEPÓSITO MÍN.Not stated
PLATAFORMASMobile app · Web app
PRODUCTOSBusiness account · Prepaid business card · Invoicing and collections (card readers, payment links) · International payments · Company formation · Loan comparison · Business insurance
Licencias y regulación
FCA (United Kingdom)
N.º de licenciaFRN 900843
Titular de la licenciaTide Platform Limited
AlcanceListed in the FCA register as an Authorised Electronic Money Institution under Tide Platform Limited (FRN 900843) since 1 May 2018.
EstadoVerificada
FCA (United Kingdom)
N.º de licenciaFRN 718743
Titular de la licenciaTide Platform Ltd
AlcanceListed in the FCA register under Tide Platform Ltd (FRN 718743); status Authorised since 2 Aug 2016. It holds permissions for credit broking and for arranging and advising on investments.
EstadoVerificada
FCA (United Kingdom)
N.º de licenciaFRN 1040067
Titular de la licenciaTide Insurance Services Limited
AlcanceListed in the FCA register under Tide Insurance Services Limited (FRN 1040067); status Authorised since 2 Mar 2026. It holds permissions for assisting in insurance contracts and for dealing as agent and arranging.
EstadoVerificada
Quejas de usuarios
Los informes de usuarios encontrados en internet se clasifican por tema. Los gráficos muestran cómo se distribuyen; los informes se recopilan a partir de registros de Trustpilot, WikiFX y Şikayetvar, y los registros de una misma persona se cuentan una sola vez.
Periodo analizado: julio 2026 – octubre 2026
Bloqueo y congelación de cuentas: 32
Retiros y pagos: 26
Atención al cliente: 11
Tarifas y comisiones: 7
Otros: 7
Préstamos y tarjetas de crédito: 3
Operaciones no autorizadas: 1
ALTO — NIVEL DE QUEJAS
El 29 % de las entidades con registros de quejas recibió más quejas que esta.
POR TEMA — Bloqueo y congelación de cuentas: Muy alto · Retiros y pagos: Muy alto · Atención al cliente: Muy alto · Tarifas y comisiones: Muy alto · Otros: Alto · Préstamos y tarjetas de crédito: Alto · Operaciones no autorizadas: Muy alto
The complaint distribution is based on the latest 1-star reviews on Tide's Trustpilot page (87) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Tide name are left out. Across the complaints, accounts frozen or closed without warning, incoming payments held for long periods, and hard-to-reach customer support stand out.
Fuentes e historial de verificación
Fuentes oficiales de la empresatide.co — homepage, footer (legal notice), About Us